Job Description

Job description

IMMEDIATELY HIRING for OUTBOUND HEALTHCARE CUSTOMER SERVICE REPRESENTATIVES.

Customer service representatives will be given a list of people to contact via phone. All calls will be with the intent of completing a Health Risk Assessment. Health risk assessments will be around 10-15 questions long to assess the needs of the patient to find them the resources they need for their specific situations. There will be 1 question regarding the covid-19 vaccine on the assessment, so it is important that you have a non-biased view.

This is a TEMPORARY 4-5 WEEK PROJECT for one of our clients.

Pay Rate: $17 per hour.

Requirements:

• Experience making high volume outbound calls
• Knowledge of medical terminology preferred
• Excellent customer service skills
• Computer / typing skills
• Professional communication skills
• Must have good internet connection (computer equipment will be provided)
• Must be able to work full time M-F from 11am - 8pm EST, which is 10am-7pm CENTRAL

Start date 1/24

100% WORK FROM HOME!

Company Description

Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.