Job Description

Immediate Start!!

Work From home. All equipment provided.

Projects an attitude of caring and professionalism.

Excellent customer service skills with an emphasis on soft skills, customer-focused proactive resolution, and de-escalation tactics.

Advanced problem-solving, resolution, and decision-making skills, including the ability to quickly understand and analyze new information and situations. Excellent written and verbal business communication skills.

Adept at demonstrating empathy in customer interactions and tenacity in resolving customer requests

Strong organizational skills and the ability to multitask in a fast-paced environment. Self-starter who excels at working independently within a diverse team environment.

Experience providing customer service via multiple contact channels (phone, live chat, face-to-face, written correspondence, etc.) desired.

Internet savvy with social media awareness. Experience in Customer Service, Retail and/or Sales preferred.

Working knowledge of multiple computer platforms, browsers and operating systems required.

Currently hiring in following states: Alabama, Florida, Georgia, Iowa, Idaho, Kansas, Missouri, North Carolina, Nebraska, New Mexico, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah

Emmesha Dinkins

Balance Staffing

│ Direct: (916) 572-5099

Company Description

Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.