JOB TITLE: ORR Front Counter, Work-Study
DEPARTMENT: Office of Registration & Records
PAY RATE: $11.25 per hour
NUMBER OF OPENINGS: 5
Summer Semester 2018
Fall Semester 2018
DUTIES AND RESPONSIBILITIES
- ARR front counter staff will respond to in-person inquiries relating to, but not limited to, enrollment, registration, residency, graduation, holds, veteran services, international, College Opportunity Fund, orientation, incoming and outgoing transcripts.
- Troubleshoot registration issues.
- Staff will direct students to appropriate office/staff in order to continue with the enrollment process.
- Complete office tasks such as: stuffing envelopes, maintaining the front counter stocked with forms, place comments on students' accounts, and placing holds on students' accounts.
- Other duties as assigned.
MINIMUM QUALIFICATIONS
- Must be a current student of the Community College of Denver, taking at least six hours of credit and awarded work-study funds.
- Customer Service, front desk and/or office administration.
PREFERRED QUALIFICATIONS
- Bilingual, experience working Internet Native Banner Information System, one to two semesters or previous experience working in Higher Education.
KNOWLEDGE, SKILLS AND ABILITIES
- Working knowledge of CCD Main Campus support functions.
- Knowledge of and ability to communicate effectively both orally and in writing.
- Extreme attention to detail to verify and assimilate accuracy of records, compliance of operations.
- Proficient in Microsoft Office, specifically Word and Outlook.
- Manual coordination to operate computer keyboard and phone. Ability to think, be patient, soothe irate individuals, communicate with the members accurately in a pleasing manner.
- Ability to work effectively as a team member sharing duties and responsibilities and ensuring daily completion.
- Function well in diverse environment.
- Strong organizational and problem solving skills, ability to multi-task and navigate multiple computer applications and web pages.
TIME COMMITMENT
Up to 20 hours a week (may not exceed 20 hours per week)
CLOSING DATE: Open Until Filled
TO APPLY:
Please include the following items with your profile, by clicking New Resume/CV under "Apply" below:
- Cover letter including availability
- Resume
- Class Schedule
- Copy of Work-Study Award Notice
Questions? Contact hrep@ccd.edu
Community College of Denver is seeking individuals with demonstrated commitment to creating an inclusive learning and work environment. CCD values the ability to work effectively with students, families, faculty, instructors and staff of diverse backgrounds.
CCD is a Learning College where policies, programs and practices support learning as the major priority.
Community College of Denver is an Equal Employment Opportunity Educational Employer.
Background checks will be conducted on all finalists for employment consideration.
CCD recognizes that administration, faculty, instructors and staff reflect the diversity of its students and community and prohibits employment and student discrimination based on race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
For information regarding Community College of Denver Security, including crime statistics for the campus and surrounding area, please see the CCD Campus Security website under “student’s right to know”: http://www.CCD.edu/Safety . For a hard copy report please contact 303-352-3042.
Required Skills
Required Experience