ADMISSIONS CLERK

TERMS OF EMPLOYMENT: Full-Time, 52 weeks, 37.5 hours per week; some flexing of hours & schedule to include nights and weekends may be required as determine by the College.

CLASSIFICATION: ESP, Pay Band P

ANNUAL SALARY: $16.00 per hour

FLSA STATUS: Hourly/Non-exempt

APPLY ONLINE AT:  www.sc4.edu/careers

GENEROUS BENEFIT PACKAGE AVAILABLE (PER CURRENT CONTRACTUAL AGREEMENT)

• Up to twenty-six (26) paid time off days annually (prorated based on hire date).
• Up to fourteen (14) paid holidays/days closed throughout the year (includes time off from December 24 through New Year’s Day) depending on hire date.
• Health insurance benefits: Multiple medical health plan options upon date of hire.  Employer-paid dental, life, and long-term disability insurance upon date of hire. Reimbursement payments for individuals declining medical and/or dental insurance coverage. Up to $500 annual vision/hearing allowance.
• Participation in MPSERS retirement system (includes employer and employee contribution options).
• Scholarship for employee, spouse and/or dependent children to attend SC4 credit classes covering full cost of tuition and technology fee (when applicable) per campus guidelines. Additional funds for employment-related education/training each year upon approval.

JOB SUMMARY: The Admissions Clerk will work with both internal and external customers in the delivery and processing of admission related information. This position serves as the student’s initial contact with the Admissions office in educating students about the application process, enrollment process, distributing financial aid paperwork, assisting students in registering for classes, and assisting students with appointments for services including but not limited to financial aid, testing, and advising services. Additionally, this position provides assistance to the Call Center as assigned.

RESPONSIBILITIES:

• Maintain and process highly confidential information, under the provision of the Family Educational Rights and Privacy Act (FERPA), including a wide array of student information such as demographic data, test scores, transcripts, enrollment details, financial information, etc. Must understand and adhere to confidentiality requirements of FERPA.
• Process a variety of forms related to the student application, admission, and enrollment process.
• Interact with students to resolve their concerns and answers questions.
• Effectively communicate various admissions related information to students and prospective students and assist the office.
• Serves as a “front-line” representative of the college and handles a high volume of student, staff, and faculty interactions on a daily basis.
• Assist in the maintenance and purging of records in accordance with state and federal guidelines.
• Perform other duties as assigned.

SUPERVISION RECEIVED: Under the Vice President of DEI and Admissions.

EDUCATION/EXPERIENCE: Associate degree required. Two years full-time equated experience in related area preferred. Colleague experience preferred. Post-secondary work experience related to serving students preferred.

MINIMUM QUALIFICATIONS:

• Proficient computer skills required. Additional software skills preferred.
• Intermediate level mathematics skills.
• Ability to communicate effectively, both verbally and in writing.
• Basic problem-solving, critical thinking, and/or conflict resolution skills.
• Possesses a professional attitude, takes initiative, and maintains confidential information.
• Ability to work effectively with students, faculty, and staff at all levels.
• Ability to work independently, manage multiple tasks and prioritize assignments.
• Displays a commitment to excellence and providing quality service at all times.
• Excellent organizational and time management skills; attention to detail and accuracy.

Required Skills Required Experience

The selected individual must be service-oriented, exercise good judgement, have excellent organizational, problem solving and communication skills with the ability to listen, clarify, and share information easily. The ability to remain calm under pressure, work independently and maintain a focus on priorities while meeting strict deadlines are required.

A collaborative, consultative, inclusive working style is paramount. The ability to build strong working relationships, be able to persuade and influence a range of people and quickly grasp the subtle elements of the firm’s culture are essential. A strong sense of urgency, an eye for detail, the ability to anticipate issues and proactively develop and implement creative solutions are required.