Job Description
Balsam Brands is looking for a talented, fun individual to join our growing team as a UX Designer. This individual must be detail-oriented, a great multi-tasker, and someone who “rolls up their sleeves” to take action. As a UX Designer, you will help us build capacity to support the website redesign and various on-going projects across multiple small and growing eCommerce websites. You will get to work closely with cross-functional teams to drive progress, uphold standards, and advocate for exceptional customer experiences. Our ideal candidate is familiar with eCommerce business, and has excellent communication, presentation, and interpersonal skills. This is a full-time, permanent position that requires the candidate to work from our Boise office.
The UX Designer reports to the Sr. Manager of UX.
WHAT YOU’LL DO:
- Support usability studies on website improvements and redesigns
- Work with business and design teams to understand user, business, and design goals; then identify and support the areas of improvement to achieve goals
- Utilize and communicate industry best practices for usability to support projects of varying scope and complexity
- Build wireframes to achieve user and business goals articulated by business team; review with team members for feedback and make appropriate adjustments
- Work with User Interface (UI) Design and web development teams to help them convert the wireframes into visual mockups, functional page designs that achieve goals; understand the partnership and maintain solid relationships with these functions
- Build the sitemap, interaction for various workflows; improve the usability of existing features & functionality
- Deliver final wireframe, along with detailed functionality specifications, to the UI and web development teams and review to ensure an accurate handoff
- Seek user and business validation for your proposed solutions; be receptive to input and ability to pivot as you develop new experiences
- Take a hands-on approach to implementation and collaboration with Product and Technology from early ideation through final launched product
- Other projects and tasks as needed
WHAT YOU BRING TO THE TABLE:
- 3+ years industry experience as a user experience designer or interaction designer; ideally, some experience at a consumer-focused eCommerce company
- Experience working in a product company is preferable
- Expertise in modern UX design tools such as Sketch, InVision, with a basic understanding of Photoshop
- Experience in utilizing User Persona and Analytics for every design solution
- Proficiency in building low and high-fidelity wireframes
- Strong knowledge of usability principles and techniques
- Experience providing detailed designs and specifications to UI, engineering/web development teams and working collaboratively during development process to address questions
- Familiar with web analytics data tools (e.g. Google Analytics, PowerBI, etc.)
- Excellent organizational and multi-tasking skills
- Understanding of research design, qualitative, and quantitative methodologies
- Ability to scope projects accurately
- Strong collaboration skills working with cross-functional stakeholders and team members such as product managers, researchers, engineers, writers and other designers
TO APPLY: PLEASE SUBMIT YOUR PORTFOLIO, COVER LETTER AND RESUME. BE SURE TO INCLUDE IN YOUR COVER LETTER A LINK TO YOUR PORTFOLIO, YOUR PROFESSIONAL GOALS IN THE 2-5 YEAR TIME HORIZON, WHY YOU ARE THE RIGHT CANDIDATE FOR THE JOB, AND YOUR FAVORITE VACATION DESTINATION.
LOCATION: Boise, ID
NOTES: This is a full-time, permanent position with benefits.
ABOUT BALSAM BRANDS: Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment. We love to reimagine eCommerce and retail in ways that thrill our customers, and to leave a lasting impact on the world around us. We have fast-growing teams in the Bay Area, Boise, Manila, and Dublin.
The company's outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.
- Balsam Brands in Forbes: http://bit.ly/balsamforbes
- Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
At Balsam Brands, we are dedicated to diversity in our dynamic and growing workforce and are proud to be an equal opportunity employer. We consider qualified applicants without regard to race, ethnicity, religion, age, disability, protected veteran status, marital status, citizenship, gender expression or identity, sexual orientation, or any other legally protected status.