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Bank Call Center Representative

BancForce

Bank Call Center Representative

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Workway BancForce is a professional staffing firm created specifically to service the hiring needs of banks, credit unions, mortgage, and related financial services firms. We are looking for a BANK CALL CENTER REP responsible for Identifying member’s needs/sales opportunities. YOUR SPECIFIC DUTIES WILL INCLUDE:

    ·         Provide prompt, accurate, concise and courteous responses to member inquiries relating to consumer loans and other financial transactions.

    ·         Provide quality service at every encounter (Shopper Reports/Call Observations).

    ·         Provide department/team support: Coverage of MSC and Online Services queues.

    SPECIFIC QUALIFICATIONS FOR THE POSITION INCLUDE: 

    • Minimum of six months Financial Institution or Call Center experience required.
    • Must be able to multi-task, function in a fast-paced environment and be detail oriented. 
    • Bilingual English/Spanish preferred.

    Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway BancForce can help you to put your best foot forward. Contact us today! 

    TO RECEIVE STATE AND FEDERAL COMPLIANCE POSTERS, CALL 972.514.1515.

    Company Description

    BancForce was created specifically to service the hiring needs of banks, credit unions, mortgage, and related financial services firms. A well-established, trusted name in the financial industry, we are known not only as the staffing service of choice for employers, but also as a reliable, well-connected place for our employees to find great job opportunities. For our clients, this means that we have an extensive referral database that has been built over the years by satisfied employees.