Pioneer Trust Bank is seeking a professional, personable, and self-motivated individual for a full-time Bankcard Clerk. The Bankcard Clerk is responsible for delivering quality service to customers seeking a bankcard from the Pioneer Trust Bank Medical Center Office.
Come join a to a high performing team and assist us in providing high level service to our beloved community in a fun work environment where you will be appreciated, supported, empowered and cared for. Given our clientele and business model, we are dependent on our staff working in-office. This is not a remote position.
Hours: Mon-Fri
Salary: $3000 - $4000 monthly (DOE)
What You’ll Do
- Handle the day-to-day operations of the Bank’s Credit Card Program and the Bank’s Merchant Bankcard Program.
- Provide customer service to potential and current customers of the Bank.
- Assist as backup for the Bank’s ATM/Debit Card Program.
- Daily maintenance of settlement reports, accounts, and transactions.
- Assist in Credit Card application process and setting up new accounts.
- Perform account maintenance and customer support.
- Monitor suspect activity and review fraud notifications.
- Provide excellent and professional customer service using strong. communications skills by email, phone, and in-person.
Why You’ll Be Successful
- Hold a high school diploma or GED.
- One to three years related experience and/or training or equivalent combination of education and experience working in financial institution or bankcard processing.
- Ability to sit/stand at a computer monitor for extended periods of time
- Ability to perform repetitive finger, hand and arm movements
- Ability to lift up to 20 lbs.
- Ability to reach, squat, bend and manually manipulate standard office equipment
- Ability to clearly speak, hear, see, and communicate with customers and co-workers of all levels
Why You'll Love Pioneer Trust Bank
We are committed to work life balance and are proud to offer a competitive salary and benefits package that includes:
- Medical (85% of employee coverage paid by company)
- Dental (85% of employee coverage paid by company)
- Vision Insurance (85% of employee coverage paid by company)
- 401(k)
- Life and Long-Term Disability Insurance (100% company paid)
- Generous Profit Sharing
- Health & Dependent Care Reimbursement Accounts
- Employee Assistance & Wellness Program (100% company paid)
- Vacation & Sick Leave
- Up to 11 Paid Holidays
- Tuition Reimbursement
- Banking Privileges
- Ongoing professional development
Pioneer Trust Bank, N.A. is an EEO employer and is dedicated to an organizational culture of inclusivity. For more information about us, please visit www.pioneertrustbank.com.