Banquet Captain

Position Purpose:

Our growing company is looking for a banquet captain. Assists the Events Sales Manager with the management, direction and organization of banquet operations to maximize profits through outstanding customer service.

The Benefits of Being Part of OUR Family:

• Medical, Dental and Vision coverage

• Life Insurance

• Paid personal time off

• Leadership and Management Training Programs

• 401K Retirement Plan

• A PATH for your future!

• Discounted room rates

• A FUN PLACE TO WORK

• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

ESSENTIAL FUNCTIONS

• Follow and comply with all safety and sanitation policies
• Develop colleagues in their role assist with career development
• Complete performance evaluations with employees on a yearly basis
• Participate and lead in scheduled departmental meetings
• Work with the Conference Services and Catering Department to ensure revenues and guest satisfaction levels are maximized
• Directly responsible for the daily supervision of the banquet housemen
• Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided and noted on BEO
• Providing exceptional Guest Service Completing guest checks with accuracy
• Ability and willingness to follow established processes and procedures

QUALIFICATIONS

• Prior Banquet Set-Up, hospitality and/or supervisory experience preferred
• Handles last-minute requests
• Communicates changes to appropriate departments
• Meets daily with Banquet Manager and new floor supervisor for shift turnover
• Provides, in conjunction with the banquet manager, the necessary training for each banquet housemen - follows through to ensure that all housemen consistently maintain high-quality standards

NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.