POSITION: Banquet Captain
LOCATION: Livermore, CA
COMPENSATION: $25-34/ Hr.

Overview
Our client, a highly respected hospitality firm, is seeking an Accounting & HR Operations Coordinator who will be entrusted with the daily operations of the corporate office. This role is central to maintaining the financial integrity, administrative excellence, and organizational
values that define the company.

The Banquet Captain is responsible for the successful setup, execution, and breakdown of events while ensuring an exceptional guest experience. This role leads banquet staff during events, ensuring service standards, presentation, safety, and operational efficiency are consistently upheld.

Working closely with event managers, culinary teams, and other operational departments, the Banquet Captain serves as the on-site leader during events—directing staff, managing service flow, and proactively resolving issues to deliver seamless events from start to finish. This role requires a flexible schedule including weekends, varying shifts, and occasional holidays depending on event needs.

Key Responsibilities

• Lead banquet staff during event setup, execution, and breakdown to ensure efficient operations and high service standards
• Conduct pre-event team meetings to review service expectations, event details, and staff assignments
• Coordinate closely with event management, culinary, and operations teams to ensure seamless event execution
• Monitor staff performance and provide coaching, direction, and support during events
• Assist with recruiting, hiring, training, and developing banquet team members
• Ensure all company service standards, policies, and operational procedures are consistently followed
• Maintain cleanliness and organization of all banquet service areas and equipment
• Enforce food safety, sanitation, and workplace safety guidelines
• Troubleshoot and resolve guest service issues or operational challenges during events
• Ensure proper closing procedures, including organization, cleanliness, and securing the facility

Additional responsibilities may include:

• Assisting with inventory management and ordering for beverage and event supplies
• Receiving and verifying vendor orders and communicating with vendors when needed
• Communicating policy updates and operational changes to banquet staff
• Participating in special projects or operational initiatives
• Addressing guest concerns and ensuring appropriate incident documentation when necessary
• Recording event notes and summaries to support communication across departments

Qualifications

• Minimum of 1 year of banquet or event leadership experience
• Strong leadership skills with the ability to motivate and guide large service teams
• Excellent time management and organizational abilities
• Strong verbal and written communication skills
• Experience with payroll systems, ordering platforms, Microsoft Office, and common event or client management systems
• Passion for hospitality, guest service, and high-quality food and beverage experiences
• Ability to follow health, safety, and operational procedures
• Ability to work a flexible schedule including weekends and holidays as required
• Ability to work independently while collaborating effectively with multiple departments