Banquet Captain

Holiday Inn City Center Newport News

Banquet Captain

Newport News, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Health insurance

    Paid time off

    LTD Hospitality Group is seeking highly Banquet Captain with opportunities for advancement.

    The Banquet Captain is responsible for organization and execution of event details the day of the event.

    Essential Duties:

    Supervision, coordination and direction for prompt, courteous, and efficient food, beverage, meeting, and audio-visual services of the Banquet department

    Supervision of meeting and meal set-ups, turnovers, and all meal functions related to guest requirements

    Training and direct supervision of banquet team members to ensure the highest level of service, satisfaction, and efficiency

    Provide hands-on support and service to all in-house and potential guests

    Resolving issues faced on a day-to-day basis

    Ensure that room has proper set up for the function.

    Check BEO to ensure all service requirements have been met.

    Set up side stations in scheduled rooms.

    Other and all duties, projects, and tasks as assigned by employee’s manager.

    Required Knowledge, Skills and Abilities (KSAs)

    Ability to lead, train, and motivate team members

    At least 2 years of banquet experience

    Strong communication and problem solving skills

    Has a sincere desire to exceed guest expectations

    Ability to work well under pressure

    Flexibility in their scheduling

    Excellent time management skills

    Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds.

    Stand, sit or walk for an extended period of time.

    LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

    The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

    Benefits:

    Medical, Dental, Vision & 401 (k) with company match

    Group Life & Accidental Death & Dismemberment Insurance

    Hotel Discounts

    Generous Paid Time Off

    Training and Development, Opportunities for Growth, and Much More!

    For more information about joining the LTD family, please visit www.ltdhospitality.com. We look forward to hearing from you!