The Sheraton Baltimore North has an exciting opportunity to join our Food & Beverage team as a Banquet Captain. If this sounds like a good fit, we want to meet you. Apply today! Responsibilities: Responsible for supervising the banquet staff and acting as the lead server to ensure quality guest service at all hotel banquet functions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Directs the set-up of banquet tables and areas for banquet functions. • Reviews all function sheets for last-minute changes. • Ensures that all guest requests are promptly addressed. • Conducts pre-function meeting with staff to ensure the proper service and requirements of banquet functions, with direction from the Banquet Manager. • With direction from the Banquet Manager, assigns stations to servers, assigns side work functions, and ensures that all duties are completed before each server signs out. • Coordinates and supervises all banquet activities to ensure that each course is served in accordance with the banquet event order. • Completes final billing and presents it to the customer contact for payment. • Ensures that all payments are processed by the Front Desk. • Provides prompt, professional, and courteous service during banquet meal functions. • Functions as the lead server for banquet events. • Performs tableside or buffet food service as required. • Maintains a clean and orderly workstation. • Informs the supervisor of guest comments/complaints. • Assists banquet associates when needed. • Assists in the set-up and breakdown of banquet functions when business demands are high. • Cleans tables of all glasses, silver, china, etc. during and after banquet functions. • Greets guests and continually monitors to ensure quality guest satisfaction. • Must wear the required uniform. Qualifications: • Prior banquet supervisor experience Compensation: $11 per hour

• Responsible for supervising the banquet staff and acting as the lead server to ensure quality guest service at all hotel banquet functions.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Directs the set-up of banquet tables and areas for banquet functions. • Reviews all function sheets for last-minute changes. • Ensures that all guest requests are promptly addressed. • Conducts pre-function meeting with staff to ensure the proper service and requirements of banquet functions, with direction from the Banquet Manager. • With direction from the Banquet Manager, assigns stations to servers, assigns side work functions, and ensures that all duties are completed before each server signs out. • Coordinates and supervises all banquet activities to ensure that each course is served in accordance with the banquet event order. • Completes final billing and presents it to the customer contact for payment. • Ensures that all payments are processed by the Front Desk. • Provides prompt, professional, and courteous service during banquet meal functions. • Functions as the lead server for banquet events. • Performs tableside or buffet food service as required. • Maintains a clean and orderly workstation. • Informs the supervisor of guest comments/complaints. • Assists banquet associates when needed. • Assists in the set-up and breakdown of banquet functions when business demands are high. • Cleans tables of all glasses, silver, china, etc. during and after banquet functions. • Greets guests and continually monitors to ensure quality guest satisfaction. • Must wear the required uniform. • Must maintain a neat, clean, and well-groomed appearance.