Job Description

The purpose of the Banquet Houseperson position is to set, maintain, refresh, and clean hotel event meeting spaces according to sales contract and company standards.

• Ability to work cohesively as part of a team.
• Must have a very flexible schedule including weekends, holidays, and AM, PM and overnight shifts.
• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Clean and set banquet and meeting rooms for functions. Arrange tables, chairs, etc. to proper specifications.
• Transport and store tables, chairs and other equipment.
• Keep banquet and meeting rooms clean.
• Deliver water, glasses, etc. to rooms as needed.
• Clean and break down rooms when functions are complete.
• Shampoo carpets and upholstery.
• Polish brass and metals.
• Clean windows.
• Keep storeroom neat and orderly.

Qualifications

Experience in a hotel or related field is preferred.

• Long hours sometimes may be required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand and walk for the entire duration of shift.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.