Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Do you love hosting large events and delivering great service to guests whether a business meeting for 10 or a wedding and reception for 1,000? If you do, you just found your next career home!
We are located in downtown Augusta Georgia on the Riverwalk. We have two hotel towers with 374 rooms, 100,000sf of convention space, an Italian Restaurant and Bar open for 3 meals/7 days and a Coffee Kiosk that serves Starbucks. We work in a beautiful environment with a newly renovated hotel and public space. Our team is seasoned and wonderful to work with.
The Banquet Manager will run the banquet/convention space under the direction of the F&B Director. This position requires that you work when business demands which includes working AM or PM and weekends and holidays as business demands.
The ideal candidate has:
3 years or more of management experience in food and beverage
Banquet leadership experience in like arena of like size
Able to run multiple functions at the same time directing your team to ensure delivery of agreed upon service
Experience hiring and coaching staff along with all phases of the employment cycle.
Ability to budget and forecast your staffing needs.
Ability to handle a crew of 30+
Computer skills essential in order to handle billing, use the Marriott CI.TY system and POS.
Experience delivering a first-class guest experience.
Professional attire required.
Ability to communicate well both written and verbal at all levels of the organization.
Responsibilities:
Plan and execute all aspects of banquet events, including meetings, conferences, weddings, and social gatherings.
Coordinate with clients to understand their event requirements, ensuring seamless execution and exceeding guest expectations.
Supervise banquet staff, providing guidance and training to ensure high-quality service and adherence to established standards.
Collaborate with culinary and catering teams to create and customize menus that meet client preferences and dietary needs.
Manage banquet budgets, ensuring cost-effectiveness while maintaining service excellence.
Oversee event logistics, including setup, breakdown, and coordination of staff to guarantee smooth operations.
Maintain strong vendor relationships to secure necessary resources and services for events.
Implement and enforce safety and hygiene standards to ensure a clean and secure environment for guests and staff.
Monitor and assess event feedback to continuously improve service quality and guest satisfaction.
Stay updated on industry trends and innovations, incorporating them into banquet operations for enhanced guest experiences.
Qualifications:
Proven experience as a banquet manager or in a similar role within the hospitality industry.
Strong organizational and multitasking skills with attention to detail.
Excellent communication and interpersonal abilities for effective client and staff interaction.
Proficient in event management software and Microsoft Office Suite.
Ability to work flexible hours, including evenings, weekends, and holidays.
Knowledge of food and beverage operations and industry regulations.
Leadership and problem-solving skills to address challenges in a dynamic environment.
Bachelor's degree in Hospitality Management or related field is preferred.