Banquet Server | Carneros Resort & Spa

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Carneros Resort and Spa

Banquet Server | Carneros Resort & Spa

Napa, CA
Paid
  • Responsibilities

    Reports to: Director of Banquets

    Classification: On-Call, Hourly, Non-Exempt

    Position Overview

    The Banquet Server at Carneros Resort and Spa plays a key role in delivering seamless and memorable service during weddings, private dinners, meetings, and resort events. This on-call role requires flexibility—especially for evening and weekend events —a strong attention to detail, and a commitment to luxury service in a dynamic, fast-paced environment.

    The ideal candidate is poised, team-oriented, and takes pride in providing anticipatory, polished service that enhances the overall guest experience.

    Key Responsibilities

    • Execute banquet service with precision and professionalism according to event orders and Forbes-level standards.
    • Set up and break down event spaces, including tables, chairs, linens, place settings, buffets, and beverage stations.
    • Greet guests warmly, offer beverage and menu information, and serve food and drinks in a courteous and timely manner.
    • Communicate with Banquet Captains, Bartenders, and Culinary teams to ensure smooth event flow and prompt service.
    • Maintain cleanliness and presentation of assigned work areas throughout the event.
    • Handle guest requests, dietary needs, or service adjustments with professionalism and care.
    • Assist with tray passing, food stations, plated service, and event resets as needed.
    • Follow safety, sanitation, and service protocols at all times.

    Preferred Qualifications

    • 1–2 years of banquet, catering, or fine dining service experience preferred
    • Excellent guest service skills and ability to work in both team and independent settings
    • Comfortable with formal service styles (e.g., tray service, multi-course meals, wine presentation)
    • Ability to adapt quickly to event changes, special requests, or guest needs
    • Experience in luxury hospitality or Forbes service environments a plus

    Schedule & Physical Requirements

    • On-call position with emphasis on evening, weekend, and holiday availability
    • Ability to work a flexible schedule based on event volume and business needs
    • Must be able to lift and carry up to 40 pounds , including banquet equipment, trays, and supplies
    • Must be able to stand and walk for extended periods and move between indoor and outdoor venues on the resort property