Our thriving hotel is looking for a dedicated banquet manager who is passionate about giving our customers an amazing banquet event experience. You will guarantee that each guest receives world-class service by working directly with them to book banquet space and present options that match their needs and budgets. We also require someone with exceptional leadership abilities to supervise the banquet crew and maintain the best quality of hotel services. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in management, and a strong commitment to client satisfaction. If this describes you, please apply as soon as possible! Responsibilities: • Send banquet event orders to on-site staff members so they are informed of necessary duties and assignments • Assess and document the outcome of each event to propel future improvement upon all processes • Engage with customers to go through banquet event options that suit their budget and go over any changes, questions, or concerns to ensure a quality product is provided • Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staffing levels • Develop policies, procedures, quality standards, and cost-saving measures within the department to continuously improve the customer-focused banquet area Qualifications: • High school graduate or GED equivalent with a degree in hospitality management preferred • Over 3 years experience managing a team in a hospitality role, preferably in a food service capacity • Proven customer service experience as a manager; strong guest-focused mentality • Proficient in computer skills, especially MS Office (Word, Excel, and Powerpoint) • Display excellent communication skills with clients and coworkers Compensation: $18 - $28 hourly

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