Job Description

Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Serve all food and beverage items for assigned banquet meetings
• Have full knowledge of beverage lists
• Have full knowledge of all menu items being served
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Available to work varied shifts based on business demands, including but not limited to, weekends and holidays
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous service experience an asset
• Previous point of sale system experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands

This position requires:

• Constant standing and walking throughout shift
• Constant lifting and carrying up to 50 lbs
• Frequent kneeling, pushing, pulling, lifting up to 50 lbs
• Occasional ascending or descending ladders, stairs and ramps

Required Education and Experience

• TABC Certification
• Texas Food Handlers Certification

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

**Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V