Job Description

• Support Bartenders in delivering exceptional, efficient, and engaging poolside beverage service.
• Maintain a fully stocked, clean, organized, and presentation-ready bar throughout service.
• Restock spirits, beer, wine, mixers, juices, syrups, garnishes, glassware, cups, straws, napkins, ice, and other beverage supplies.
• Prepare garnishes, juices, syrups, mixers, and other beverage components according to established recipes and standards.
• Maintain adequate ice levels throughout service.
• Assist with opening and closing the Pool Lounge bar and beverage service areas.
• Assist with setup and breakdown of the bar for daily pool operations, VIP experiences, cabanas, private events, and special functions.
• Remove used glassware, dishes, trash, and recycling promptly from bar and poolside service areas.
• Maintain cleanliness and sanitation of bar tops, counters, coolers, sinks, storage areas, equipment, and service stations.
• Assist with cleaning and maintaining bar equipment and tools.
• Assist with receiving, organizing, rotating, and storing beverage products.
• Maintain proper product rotation and storage procedures.
• Assist with inventory counts, requisitions, waste tracking, and product accountability.
• Monitor stock levels and communicate shortages or equipment concerns to leadership.
• Safely transport beverage products, ice, equipment, and supplies throughout the hotel and pool areas.
• Assist Servers and Runners with service support during high-volume periods.
• Maintain knowledge of Pool Lounge food and beverage offerings.
• Interact with guests warmly and professionally when appropriate.
• Follow all applicable Louisiana alcohol regulations and responsible beverage service procedures.
• Follow all hotel safety, sanitation, and pool-area safety procedures.
• Maintain a polished and professional appearance consistent with Fairmont New Orleans standards.
• Perform additional duties as assigned.

Qualifications

• Previous barback, restaurant, hospitality, or Food & Beverage experience preferred.
• Previous luxury hotel, resort, pool, lounge, or upscale restaurant experience is an asset.
• Basic knowledge of spirits, cocktails, wine, and beer preferred.
• Strong communication and teamwork skills.
• Highly dependable and able to work with minimal supervision.
• Strong attention to cleanliness, organization, and detail.
• Ability to work efficiently in a fast-paced environment.
• Ability to remain professional and composed during high-volume service.
• Positive attitude and willingness to learn.
• Ability to work outdoors for extended periods in varying weather conditions.
• Ability to work flexible schedules including weekends, holidays, evenings, and extended shifts.
• Must be legally authorized to work in the United States.
• Must meet applicable Louisiana requirements related to alcohol service support operations.

Additional Information

All your information will be kept confidential according to EEO guidelines.