Benefits:

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Training & development

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Position Summary

The Head Barista is responsible for overseeing daily coffee operations, maintaining high beverage quality standards, supervising barista staff, and ensuring an exceptional customer experience. This role combines hands-on coffee preparation with leadership, training, and operational responsibilities.

Key Responsibilities

Coffee & Beverage Quality

Prepare and serve high-quality espresso-based drinks and other beverages

Ensure consistency in taste, presentation, and technique

Dial in espresso and maintain grinders daily

Monitor coffee freshness and inventory levels

Maintain cleanliness and organization of the bar area

Team Leadership & Training

Supervise and support barista team during shifts

Train new hires on drink preparation, customer service, and workflow

Provide ongoing coaching and performance feedback

Create staff schedules (if required)

Foster a positive, collaborative team culture

Operations & Equipment

Oversee daily opening and closing procedures

Ensure proper cleaning and maintenance of espresso machines and equipment

Troubleshoot minor equipment issues

Coordinate with management regarding repairs or supply needs

Customer Experience

Deliver excellent customer service and handle customer concerns professionally

Maintain a welcoming and inclusive café atmosphere

Build relationships with regular customers

Inventory & Ordering

Track coffee, milk, syrups, and supply levels

Assist with ordering and vendor coordination

Minimize waste and control costs

Qualifications

2+ years of barista experience (lead or supervisory experience preferred)

Strong knowledge of espresso extraction, milk texturing, and brewing methods

Leadership and team management skills

Excellent communication and customer service skills

Ability to work in a fast-paced environment

Flexible schedule (including weekends and holidays)

Preferred Skills

Knowledge of specialty coffee standards

Experience with POS systems and cash handling

Food safety certification

Latte art proficiency

Working Conditions

Standing for extended periods

Lifting up to 25 lbs

Early mornings, evenings, weekends, and holidays as needed