Benefits:

Dental insurance

Employee discounts

Paid time off

Parental leave

Vision insurance

Barista/Cashier

Position Summary

The Barista/Cashier is responsible for preparing high-quality beverages—primarily specialty coffees and hot drinks—along with handling food orders, operating the POS system, and keeping the store clean and well-stocked for guests. All tasks must be completed efficiently and promptly, while delivering outstanding customer service to our valued “MAMMA DOS” guests.

Position Task

Prepare and serve coffee, tea, and other beverages in accordance with brand and quality standards

Accurately prepare and assemble food orders for guests in a timely manner

Deliver prompt, friendly, and attentive service to every guest to ensure a positive experience

Build and maintain relationships with guests by anticipating needs and providing helpful recommendations

Effectively communicate product knowledge, ingredients, and customization options to guide guests through the menu

Handle guest concerns or complaints professionally, escalating to management when necessary

Ensure proper handling, cleaning, and maintenance of all equipment and tools

Maintain cleanliness and organization of all service areas, including counters, condiment stations, and dining areas

Follow and uphold all sanitation, food safety, and health code standards as required by company policies and local regulations

Complete and record temperature logs, cleaning checklists, and equipment maintenance logs as scheduled

Restock grab-and-go items, disposables, packaging, and other supplies to ensure constant readiness for service

Participate in opening and closing duties, including cleaning, setup, and breakdown tasks

Perform assigned side work such as wiping surfaces, organizing storage areas, rotating inventory, and maintaining stock levels

Support team members in all departments, in maintaining a smooth and efficient workflow, especially during peak hours and OFF peak hours

Maintain a positive and professional attitude at all times, contributing to a team-oriented work environment

Perform additional duties as assigned by management to support overall store operations

Other duties as assigned by management

Qualifications/Requirements

High School Diploma or GED

Ability to read, write and speak English proficiently

Previous experience in retail, hospitality and/or customer service is preferred

Strong communication and interpersonal skills with the ability to work across functional groups in a positive and collaborative manner

Ability to handle large work volumes requiring a high degree of accuracy and be highly organized

Detailed oriented and strong work ethic

Ability to set and handle multiple priorities, adapt to changing situations quickly, follow instructions, schedules and timelines

Able to work in a fast-paced, challenging environment

Compensation

Starting Hourly rate + Tips (estimated average $150-$600 per pay period)

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours may vary, Monday thru Sunday or as the job duties demand. Work on holidays may also be required.