Job Description

Barista -

As a barista at Park Avenue Coffee, you are the face of our brand and most essential

part of crafting an exceptional experience for our customers. Generally, baristas are

responsible for preparing and serving high-quality beverages, providing excellent

customer service and education, creating meaningful connections with our customers,

and maintaining the physical space and equipment in our cafés.

Key Responsibilities:

● Deliver an outstanding customer experience by regularly engaging with customers to

develop a personal connection (remembering drink orders, pet’s/kid’s names,

occupation, etc.)

● Memorize and consistently craft all beverage recipes

● Constantly seek new knowledge and educate customers on Park Avenue’s sustainable

air-roasting process and current and upcoming offerings

● Be knowledgeable in company history and information, and comfortable communicating

that knowledge to customers

● Keep up with menu changes including seasonal drinks, gooey butter cake, and food

items

● Deliver high-touch service to customers by regularly sweeping the café area to clean and

restock, pick up dishes, and hand-deliver beverages and food when time allows

● Monitor and replenish stock of all paper products and ingredients as needed

● Ensure the baristas who work after you have everything they need for a successful shift-

muffin batter thawed, bread sliced, sandwiches prepped, etc.

● Maintain a sense of urgency and strive for efficiency to keep all processes moving

smoothly

● Complete any operational tasks asked of you by leadership, in addition to the duties

involved in opening, closing, and maintaining the café

● Keep up with deep cleaning and regular maintenance of the café and all equipment

● Arrive on time and prepared for every scheduled shift

● Effectively communicate availability and scheduling needs

Qualifications

• Demonstrated passion for coffee and tea
• Ability to learn quickly and work as a team member as well as independently
• Strong interpersonal and relationship-building skills
• Strong communication skills
• Competency in understanding and carrying out oral and written instructions
• Comfortability maintaining a pleasant disposition and sense of urgency while assisting guests
• Commitment to regular and consistent attendance and punctuality
• Strong cash handling skills
• Experience in the specialty coffee industry strongly preferred
• Experience in a retail, hospitality and/or customer service role required

*** Must be 18 years of age or older to apply. Due to business hours, current high school students will not be considered.**

Additional Information

We offer a dynamic, fun, growing-company environment and we look forward to receiving your application! Please be sure to attach a copy of your resume so that we may appropriately evaluate your credentials.

Thank you for your interest, we look forward to chatting soon!

Park Avenue Coffee is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age sex, religion, disability, sexual orientation, marital staus, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.