Job Description

• Consistently offer professional, friendly and engaging service
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment
• Prepare all coffee, espresso, juice bar drinks ordered while maintaining high productivity levels
• Maintain accurate department signage and pricing
• Manage transactions with customers using POS system
• Maintain back stock in good order
• May assist with bartender duties when required
• Operate and sanitize all equipment in a safe and proper manner
• Sweep floors between guests and service accordingly
• Clean up spills and debris off the floor during and between service
• Discard trash to appropriate location
• Maintain cleanliness and organization of the station and the workspace
• Ensure standards are respected with regards to plate presentation
• Expedite food orders when necessary
• Support and assist Chefs and Managers
• Control costs and waste
• Be proactive by assisting co-workers
• Be familiar with all menu items and aspects and services of the property
• Clear excess dishes on counter to maintain clean and orderly appearance
• Exceed guest’s expectations
• Maintain LQA/Forbes 5* standards of service
• Comply with liquor laws
• Maintain regular and predictable attendance
• Other duties as assigned

Qualifications

• Must have minimum one year of customer service experience
• Must have exceptional organizational qualities (skills)
• Must have friendly, helpful, engaging manner
• Able to work flexible hours, weekends, and holidays
• Must Pass Food, Beverage and Service Knowledge Quizzes and Skill tests
• Cash handling skills are necessary

Additional Information

What is in it for you:

• Hourly Rate: USD $23 per hour
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.