ABOUT

Barn2Door is a high growth food+tech startup with offices in Seattle, WA and Nashville, TN. We offer an all-in-one solution to help Farmers grow and manage their business. Barn2Door provides Software and Services to help Farmers increase sales, access more customers and save time.

We are looking for people passionate about the intersection of local Food, Farming and Technology. Serving 1000's of Farmers across all 50 states, our goal is to make it easy to buy local Food directly from local Farms. At Barn2Door, you'll get to learn what it takes to build a startup business and participate in ongoing training and education, while also playing a critical role in our fast-paced growth.

We have amazing offices, a vibrant office culture and an environment that promotes collaboration and professional growth. Barn2Door is building a team eager to improve access to local Food from local Farmers, while promoting good stewardship of our land and resources. Want to work hard, have fun and make a difference? Join us.

OVERVIEW

In this entry Customer Success (I) role, you'll be responsible for supporting our Onboarding and Account Management Teams as they setup, train and make recommendations to Farmers using the Barn2Door platform. Your work will include setting up inventory in Farmers' web stores, designing branded marketing materials in Mailchimp, and special projects supporting the Success Team. To be successful in this role you need to be curious, detailed-oriented, collaborative, technology-adept, and self-motivated. You will learn online tools including but not limited to HubSpot (CRM software), Mailchimp, Squarespace, Slack, Google Business Suite, and Barn2Door's platform.

This full-time entry role is ideal for recent college grads OR career-changers, seeking to gain a foot in the door and a strong start to their resume. You will gain valuable experience in a cutting-edge software company - and specifically in foodtech and agriculture - including exposure across departments and with executives inside a fast-paced startup environment. 

YOU ARE:

• Detail-oriented, someone who seeks to exceed expectations on tasks and projects
• Self-identified problem-solver, resourceful, humble - no task is too small
• A highly motivated, focused self-starter (this isn't a theory it's a must)
• A good communicator, collaborator and team member who looks to fill in gaps and make a difference
• Willing to work with a high degree of independence and keen on working in a fast growth startup environment

YOU HAVE:

• Ambition to learn more about startups
• Hunger to learn technology and productivity tools such as G! Suite,Slack, HubSpot, Mailchimp, Squarespace, and Barn2Door's ecommerce platform
• Confidence to ask questions, contribute ideas, and invite continual feedback
• Nice to have: food or farming domain knowledge and / or a passion for local farms and changing the food system

YOU WILL:

• Build out Farmers' online profile, inventory, and schedules
• Write professional marketing content for Farmers to use in newsletters and on their website
• Design branded marketing materials in Mailchimp to give Farmers a kickstart in growing their business
• Review and make final edits to Farmers' websites (built in Squarespace) before publication
• Willingly lend support to other tasks and projects as needed

YOU GET:

• $38k-$48k annual salary DOE + generous stock options and benefits
• 10 days PTO, 5 days Sick Leave and 11 Paid Holidays
• 100% premium coverage for Medical, Dental, Vision and AD&D
• Real experience in a high profile startup company just hitting its growth curve
• Ongoing training and professional development
• Opportunity to be a rock star - great exposure and upside
• Hip startup office environment in downtown Nashville just north of Broadway

NET-NET

We're looking for HARDY individuals, with a HEART for Farmers. You should thrive on the urgency of a startup atmosphere, be HUNGRY to improve, look to be HELPFUL, and consistently put others' needs above your own (HUMBLE). We love to inject HUMOR into our days, while working hard together to help Farmers be successful! 

If you've got the drive, grit, creativity, and a passion for local food, game-changing software, and disrupting the food industry - then Barn2Door may be right for you.