Shift Lead - Baton Rouge
WHO WE ARE // Barracuda is a neighborhood taco stand & margarita garden, offering outdoor dining and takeout, serving high quality tacos on fresh tortillas. We believe that great food and drinks should be prepared simply - at an accessible price point - and foster fun and memorable experiences for a diverse community of people.
At Barracuda we believe:
Barracuda's vision is rooted in accessibility, aiming to expand our presence, bringing the essence of a neighborhood taco stand to diverse markets. We believe that everyone deserves the joy and convenience of having a local taco stand in their community, fostering a sense of togetherness through shared culinary experiences. Our focus on growth is not just about expanding geographically but also about deepening connections in the immediate communities we serve.
Our customers deserve great tacos and well made drinks at a great value, along with an accessible and easy-going vibe.
Our role is to facilitate great customer experiences through food, drink, music, and laid back but proactive hospitality - not too much, just enough - creating an environment of service and teamwork so that the needs of each other and our customers are always met
Our customers shouldn’t have to “hack” the menu to have a satisfying meal: so we must be experts at accommodating and guiding them efficiently to what will make a uniquely great meal for them - and executing their order consistently - so they can enjoy the best version of what we work hard together to create. Consistency & “Predictability” is the name of the game.
Operate with Respect, Transparency and Integrity as a Business and Individuals. Together we are building an empowered workplace of people who have the ability to affect creative and positive outcomes in and outside this workplace through transparent business practices and open communication.
THE GIG // As a Shift Lead, you will carry out the duties of a team member while serving as an internal leader and directly supporting your Store Manager to achieve store goals. This is an exciting opportunity for someone who wants hands-on experience as a Barracuda team member, while gaining firsthand leadership training and experience and taking on new and important responsibilities.
Dedication and flexibility are crucial in this role, which includes being available to work all shifts at various points (don't worry - not all at once!), including weekends. You’ll also be expected to learn all team roles - both Front and Back of House - and step in to perform any role’s functions as needed.
CULTURE
Embody Barracuda’s culture, vision, and values
Communicate effectively with teammates, support collaboration, and lead by example
Be responsive to feedback and work to resolve issues quickly
FOOD & BEVERAGE
Complete tasks efficiently and within expected timeframes
Ensure proper storage and rotation of products
Minimize waste and maximize usage by following recipes and safety standards
Maintain Barracuda’s high standards of cleanliness, safety, and sanitation daily
SERVICE
Consistently deliver exceptional customer experience
Practice proactive hospitality and attention to detail in service
Know the menu thoroughly, including ingredients, preparation, and allergens
Listen to customer feedback and strive to exceed expectations
IDEAL SKILLS AND EXPERIENCE
We know there’s more to a person than what fits on a rèsumè. We also know that some folks are less likely to apply to jobs if they don’t meet 100% of the qualifications listed. If you’re excited by this opportunity, we’d love to hear from you!
1+ years in the restaurant industry with customer facing management role(s) preferred
Open availability including Fridays, Saturdays, and Sundays
Passion for food, hospitality, and providing a “best in class” customer experience
Proactive and accountable: you’re usually the first to notice a problem and be the one to fix it.
Personable and enjoys working with a diverse team and customers
Detail-oriented and efficient with an ability to prioritize and deliver results on delegated responsibilities
Excellent communication and organizational skills
Able to maintain composure and personality in a high-pressure environment, while using good judgment and strong decision-making skills
Ability to stand for long periods of time (6 or more hours per shift)
Ability to lift 50+ pounds and work in various weather conditions, including extreme heat and cold
Internal Hires: Must have maintained a disciplinary record free of any actions within the last 90 days
THE OFFER // By joining Barracuda, you’re becoming a member of a team that values respect, fairness, and balance. In addition to a dynamic professional environment, Barracuda offers competitive pay and comprehensive benefits to ensure every team member is compensated fairly and equitably for their contributions to the team.
Read on for more details!
COMPENSATION
Competitive base hourly rate (starting at $17/hr) + tips shared equally among the team
BENEFITS + PERKS*
Vacation: Paid time off + 16 days of Sick Pay after 60 days of employment; PTO is accrued over time, so the more you work the more time you’ll be able to take
Insurance: Barracuda offers and contributes toward several different health, dental, and vision insurance plans (Louisiana-based and national) so you can select a plan that’s right for you.
Tacos: Employees enjoy a 50% discount on food + free shift meals
Mental Health & Wellness Benefits: Access to Oyster Sunday’s platform of benefits, including mental health providers, discounts on prescriptions, and more.
Referral Program: Know someone who could be a fit? You’ll get a bonus when they get hired, and another after they’ve worked with us for 90 days.
Barracuda retains the right to change the details of salary, benefits, and profit share criteria, listed above, as needed and with appropriate notification. By signing this offer, you are agreeing that your employment is at will, and neither you nor has Barracuda entered into a contract regarding the duration of your employment. You are free to terminate your employment with us at any time, with or without reason. Likewise, we have the right to terminate your employment, or otherwise discipline, or transfer with or without reason, at the discretion of the owner and managers.
Please note that job duties are subject to change at the company’s discretion.