Bartender | Hilltop | Carneros Resort & Spa

Carneros Resort and Spa

Bartender | Hilltop | Carneros Resort & Spa

Napa, CA
Full Time
Paid
  • Responsibilities

    Hilltop Restaurant at Carneros Resort and Spa is seeking a knowledgeable and engaging Bartender to join our team. This role offers the opportunity to craft elevated beverage experiences in a Forbes-rated environment, where every cocktail and conversation contributes to a memorable guest visit. The ideal candidate will bring a passion for hospitality, a mastery of mixology, and a warm, professional presence in a fast-paced, luxury setting.

    Key Responsibilities:

    • Provide attentive, intuitive, and personalized bar service to all guests, ensuring each interaction reflects the standards of a luxury resort experience.
    • Craft classic and innovative cocktails with consistency, precision, and presentation aligned with Hilltop’s elevated brand.
    • Offer thoughtful recommendations and guide guests through the wine, cocktail, and spirits lists, with a particular focus on Napa and Sonoma offerings.
    • Maintain a clean, organized, and fully stocked bar area, including preparation of garnishes, syrups, and bar tools.
    • Engage in warm, proactive guest communication, anticipating needs and offering recommendations to elevate the overall experience.
    • Support the dining team with beverage service across the restaurant, collaborating to ensure timely delivery and consistency.
    • Uphold Forbes luxury service standards by delivering anticipatory, gracious, and detail-oriented service.
    • Accurately and efficiently process orders and payments using the resort’s point-of-sale system.
    • Assist in the setup and breakdown of bar areas for daily service, private events, and seasonal activations.
    • Follow all health, safety, and sanitation protocols, including responsible alcohol service guidelines.

    Preferred Qualifications:

    • Previous experience as a bartender in a fine dining or luxury hospitality environment preferred.
    • Extensive knowledge of spirits, wine (especially Napa Valley), and craft cocktails.
    • Strong communication and interpersonal skills with a natural ability to engage guests and personalize experiences.
    • Ability to multitask and remain composed in a fast-paced, high-volume setting.
    • A passion for hospitality and a desire to contribute to a world-class team.
    • Flexibility to work evenings, weekends, and holidays as needed.
    • Certification in responsible alcohol service (e.g., TIPS or LEAD) is a plus.

    Physical Requirements:

    • Ability to stand and walk for extended periods.
    • Ability to lift up to 25 pounds.
    • Capability to navigate the resort’s expansive property as applicable.