Job Description

SUMMARY:

Bastion Security is seeking Video Surveillance Operators for its Video Central Station in Rancho Cucamonga, California. The ideal candidates for this position will have a solid track record in central station monitoring or dispatch operations or military experience with liaison operations/military police.

Video Surveillance Operators will process and interpret video images and supervisory alarm signals from customers ensuring timely, accurate response to off-normal conditions.

OPERATORS WILL RECEIVE A $300 START BONUS AFTER 3 MONTHS!

QUALIFICATIONS:

• 1-year experience in a central station, emergency dispatch environment, or military police/liaison.

• High School diploma, technical or computer school a plus.

• High degree of proficiency with Microsoft Office® and Internet Explorer.

• Ability to work long hours at a computer monitor without degradation of performance.

• Ability to multi-task.

DUTIES AND RESPONSIBILITIES include the following:

• Conduct video guard tours of customer sites. Report and log all off-normal activity. Dispatch guards or police as instructed in customer post orders.

• Respond to alarm and supervisory signals. Notify and/or dispatch personnel as instructed in the post orders.

• Keep precise logs and records of all shift activity.

• Follow-up on outstanding items insuring next shift operators and leadership team are aware of issues still in need of resolution.

• React with precision and calm to emergencies.

• Handle people under stress with sensitivity and firmness.

• Build positive relationships with customers.

MINIMUM QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:

• High School Diploma / GED
• Ability to pass background check; no criminal background and clean driving record
• Ability to pass drug screen

WORKING CONDITIONS:

• Indoor work at our Video Central Station
• Work hours will start as Night Shift and Swing Shift
• Flexibility to work beyond regular working hours as needed

Company Description

Bastion Security is a privately-owned video surveillance services firm. We are a regional leader in Active Security Monitoring Services, bringing together the most effective integration of professional security expertise and surveillance technologies available. Bastion Security provides site security services for construction jobsites as well as organizations including schools, municipalities, government facilities, utilities and infrastructure, energy, heavy equipment rental and sales, and car dealerships. The company currently serves customers in California, Oregon, and Washington. Bastion Security employs highly skilled, credentialed experts from the military, law enforcement, and the security and surveillance industries to secure our client's sites. The company provides rigorous site audits, customized security infrastructure design, video surveillance hardware and related surveillance technologies, while providing live video monitoring and recording services, and the ability to intervene remotely from its Video Central Station operated by certified professionals.