Benefits:
Company parties
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Summary
As the Batbox HR Coordinator based out of our flagship Addison Batbox location, no two days are quite the same. One moment you're welcoming a new hire and setting them up in our systems, the next you're prepping payroll, coordinating interviews, or troubleshooting a missing Food Handler cert. You’re the go-to for all things team-related - answering benefit questions, keeping R365 humming, and making sure every venue team member starts off on the right foot. You support the General Manager behind the scenes helping the venue run smoothly while making Batbox a great place to work. Whether you’re organizing a birthday shoutout, following up on a safety tip, or updating the job board, you’re creating a culture that’s energized, organized, and people-first. Every day, you live our core values - Be a Good Human, Amp the Experience, Lead Together, and Level Up.
Reporting To
The HR Coordinator reports to the Batbox Addison General Manager (“GM”)
Job Responsibilities (include but not limited to)
Recruitment & Onboarding
Lead venue-level hiring efforts - post jobs, screen candidates, coordinate interviews, check references, and prepare offer letters
Set up new hires in our HRIS Restaurant365 (R365), monitor onboarding, and ensure required training is completed
Guide team members through the new hire process and questions with clarity and care
People Systems & Compliance
Own all People-related updates in R365 - from team changes to offboarding, certifications, reporting and auditing
Ensure all required certifications (TABC, I-9s, Food Handler, CPR/First Aid) are added to R365 and up-to-date
Maintain accurate and visible communication boards with compliance postings and Batbox updates
Process payroll and end-of-employment details in R365, with oversight from the GM
Track and report People KPIs like hiring sources, open roles, turnover, and retention
Team Engagement & Experience
Support team culture and engagement activities within the venue
Help activate surveys, celebrations, and listening sessions
Be a visible culture champion - living the Batbox values of Be a Good Human, Amp the Experience, Lead Together, Level Up and inspiring others to do the same
Health & Safety
Serve as the Batbox venue Health & Safety Officer - track concerns, follow up with leadership, and document actions taken
Act as a key member of the venue’s emergency response team
Venue Operations Support
Compile reports for the GM (guest reviews, team updates, etc.) and other GM requests
Order uniforms and office supplies, keeping par levels in check
Process non–food and beverage invoices
Keys to Success
1+ year of HR experience - ideally in a customer service environment . Ideally you have worked within a restaurant or hospitality environment.
A strong communicator who thrives in a collaborative, people-focused team
Organized and detail-driven, with the ability to manage systems, schedules, and shifting priorities
Proactive and resourceful - you love improving processes and solving problems independently
Comfortable with tech and curious to learn new tools, especially HR or operations platforms
Brings a service mindset, positive energy to every shift
Actively contribute to every meeting by sharing ideas & celebrating others
Excited to grow into a future role in HR, venue leadership, or operations behind the scenes
Physical & Operational Requirements
Comfortable working at a computer for extended periods
Occasionally assists with event setup or venue logistics
Able to lift and move items up to 25 lbs (e.g., supplies, signage, light equipment)
May run local errands - valid driver’s license and reliable transportation required