Service Technician/Assistant Project Manager

Bath Flip

Service Technician/Assistant Project Manager

Londonderry, NH
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company car

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    About the Role:

    We are looking for a Service Technician/Assistant Project Manager to join our team at Bath Flip. This role will involve coordinating, attention to detail and overseeing various projects while providing field service support. If you are detail-oriented, organized, customer focused, and enjoy working in a fast-paced environment, we would love to hear from you. You will report to the Production Manager.

    Responsibilities:

    Coordinate and oversee multiple projects simultaneously

    Provide amazing service and exceptional customer interactions

    Service and troubleshoot issues with bathroom installs within residential homes

    Construction experience working with tools in residential homes and provide top notch customer service

    Provide carpentry and basic handyman services for bathrooms, flooring, etc.

    Ensure all necessary permits are scheduled and materials are available for each project

    Deliver and setup display units for events and retail locations

    Communicate with team members and customers daily to provide updates and address any concerns

    Provide on-site support and troubleshooting for field service issues

    Communicate with clients, contractors, and internal teams to ensure project deadlines are met

    Manage project documentation and ensure accuracy and completeness

    Assist in scheduling, staging, installers and warehouse procedures

    Requirements:

    3+ years of construction experience in a similar role

    Availability & reliability - hours and days vary

    Brand ambassador for out franchise brand

    Strong organizational, attention to detail and time management skills

    Excellent communication and interpersonal abilities

    Ability to work independently and as part of a team

    Experienced with CRM and technology systems

    Valid driver's license and clean driving record

    About Us:

    Bath Flip has been in the business of renovating and flipping bathrooms for over 10 years. Our dedication to quality and customer satisfaction has made us a leader in the industry. Our team enjoys a collaborative and supportive work environment, with opportunities for growth and development.