Bather / Retail Sales Associate

Woof Gang Bakery & Grooming Wayne

Bather / Retail Sales Associate

Wayne, PA
Full Time
Paid
  • Responsibilities

    Woof Gang Bakery & Grooming is the leading neighborhood retailer for premium pet food, gourmet baked treats, and luxury grooming services. We are seeking a versatile, energetic Bather / Retail Sales Associate to join our team.

    This dual role splits time between the grooming salon and the retail storefront, offering a dynamic environment for someone who loves dogs and enjoys customer service.

    Benefits & Perks

    Front Desk Competitive hourly pay plus Bathing commission and tips from bathing clients

    Generous employee discount on retail products and grooming services

    Opportunities for career advancement (including pathways to professional grooming)

    A fun, fast-paced work environment surrounded by pets

    Key Responsibilities

    Grooming Salon (Bathing):

    Bath, condition, and blow-dry dogs of all breeds, sizes, and temperaments safely and efficiently.

    Perform spa services including nail trims, ear cleaning, teeth brushing, and gland expressions.

    Maintain a clean, sanitary, and organized bathing area, including tubs, cages, and towels.

    Assist professional pet stylists to ensure a smooth, safe daily workflow

    Retail & Customer Service:

    Greet customers and their pets, providing exceptional customer service and product recommendations (food, treats, toys, and supplements).

    Manage the grooming schedule: answer phones, book appointments, and handle check-ins/check-outs.

    Operate the Point of Sale (POS) system and handle cash/credit transactions accurately.

    Maintain store appearance by stocking shelves, organizing merchandise, and cleaning the retail floor.

    Requirements & Qualifications

    Experience: Previous experience handling dogs in a professional or volunteer setting (vet clinic, shelter, daycare, or grooming salon) is highly preferred but not required.

    Customer Service: Minimum 1 year of retail, hospitality, or reception experience preferred.

    Physical Requirements: Must be able to stand for long periods, bend, kneel, and safely lift up to 50 lbs (lifting dogs into tubs).

    Availability: Must have flexible availability, including weekend shifts (Saturdays/Sundays).