Job Description

Baton is seeking a highly motivated, intellectually curious and enthusiastic BUSINESS DEVELOPMENT EXECUTIVE - TELESALES to contribute in generating new customers for our company. You will be responsible for closing new customers over the phone, maintaining customer relationships and working closely with the customer care team ensuring customer success. 

An effective Business Development Executive must be an excellent communicator and have superior people skills. They must be comfortable presenting financial products to small businesses over the phone while managing objections. 

As a Business Development Executive, you will:

• Execute the Baton telesales acquisition and growth strategy
• Prospect for new customers through existing leads and maximizing lead generation tools 
• Execute sales activities in a timely manner – leads, campaigns & referrals 
• Track and report sales performance including pipeline, acquisition results and market conditions
• Ensure quality and daily productivity targets are achieved or exceed for the acquisition of new customers
• Research and understand prospects before making the call 
• Drive the on-boarding of new customers and initiate customer success activities 
• Work with marketing and sales management to ensure effective lead generation and pipeline management 
• Develop a strategic sales plan to drive customer acquisition, grow transactional volume, identify business opportunities, drive collaboration, drive continuous improvement and eliminate inefficiencies

Qualifications

Required

•  3+ years of proven TELESALES WORK EXPERIENCE (financial, SaaS, technology, insurance, telecommunications, etc...)
• Experience in Outbound Business to Business (B2B) Account Development/Management for small to medium business accounts 
• Experienced in driving sales outcomes through ownership of sales targets and KPI management
• Ability to articulate and deliver value propositions and overcome objections
• Proficient in verbal and written business communications
• A positive, tenacious attitude and a growth mindset
• Track record of consistently obtain new business or growing existing business relationships
• Strong computer skills (Excel, Word, PowerPoint, Internet, navigating multiple windows, using phone diallers)
• Bachelor's degree

Preferred

• Experience with online CRM tools (Salesforce.com, Outreach.io)
• Bachelor's degree in sales, marketing or equivalent discipline or equivalent B2B work experience
• Experience coaching outbound telesales teams 
• Bilingual in Spanish

Additional Information

Baton believes in small business!  

Our mission is simple – level the playing field for small businesses by innovating a financial service to expand their ‘selling power’.

As most people know, small businesses are the fuel behind the U.S. economy.  They employ over half of our country’s private workforce.  They are the largest creator of net new jobs nationwide.  Most importantly, for our future, they are the innovators – the creators of new ideas and products that change our lives!

Yet small business owners face challenges many of us will never know.   For instance, did you realize that small businesses, in aggregate, are the largest single lender for big businesses?  Stunning, but true.  How?  A mindboggling amount of accounts receivable (AR), multiple trillions, flows through the balance sheets of U.S. small businesses every year.   This represents the short-term credit extended by small businesses to their business and government customers.  

Every day small businesses selling B2B act as a bank to their customers.  They deliver goods or services on invoice terms (i.e., Net 30, 60, 90 or even 120 days).  They wait to be paid and wait, wait and wait some more.  They take on the risk of their customers’ late payment or non-payment.  Even though they are the lifeblood of our economy, AR stifles their ability to grow and prosper.  Until now!

Baton is revolutionizing financial services for small businesses who sell to other businesses or government on invoice terms.  Our innovative B2B Merchant Service is designed to deliver the same benefits small businesses selling B2C (business to consumer) enjoy today through traditional credit card merchant services.  Working with our Member Banks, Baton moves AR balances and their associated risk from the balance sheet of small businesses to the balance sheet of banks – expanding the selling power of small businesses!

We believe enabling small businesses to do business ‘better’ will drive growth and prosperity.  Our BATON Merchant Service was developed with 4 core beliefs:  

1. Small businesses should get paid when goods and services are delivered.
2. Small businesses should not have to finance their customers’ purchases.
3. Small businesses should not bear the risk of their customers' late-payment or non-payment.
4. Business and government customers should continue to get the invoice terms they love, want and need.  After all, accounts payable are an important part of their capital position.