Insurance Billing & Coding Specialist
Job Description
Full or part time Insurance Billing & Coding Specialist needed at our office. Candidates with experience in eye care are preferred, but on the job training is available. This is a fast paced position that requires multitasking and a strong attention to detail. Excellent organizational skills, as well as customer service experience required.
Responsibilities
• Follow established protocols for filing medical insurance and vision benefits
• Process EOBs watching for correct payments/adjustments and appeal opportunities
• Monitor appealed accounts and discuss billing with patients as needed
• Complete monthly Accounts and Insurance Receivable reports
• Work with supervisor on accounts requiring administrative actions
• Assist with overflow of incoming calls to the office
• Back up front desk personnel as needed
Qualifications
• Ability to provide excellent customer service in order to enhance the patients experience with Baxter Eye Care
• Excellent communication skills with both patients and fellow staff members
• Ability to empathize with patients yet remain firm when collecting outstanding balances or explaining billing issues
• Well organized with attention to detail
• Ability to manage multiple tasks simultaneously
• Excellent follow up skills
• Ability to work as a team player
• High School diploma or equivalent education