The Options Counselor Caregiver Support is responsible for managing all aspects of a client’s healthcare maintenance and treatment. Their duties include helping clients complete paperwork, communicating with a healthcare team about a client’s treatment plan and educating patients about resources and options for managing their health. This position reports to the Lead Caregiver Support Options Counselor. Salary $45,000/yr to $55,000/yr

ESSENTIAL FUNCTIONS
• Determine needs and evaluate interventions. Assist with diagnosis and planning.

· Guide individuals of varying backgrounds towards a common goal for the betterment of a client’s health and quality of life.

· Develop and coordinate dementia care programs.

· Develop support groups and dementia friendly communities to friends, families, and businesses.

· Creates and develops advisory committee for the Middle Peninsula amp; Northern Neck.

· Provides education, resources, and caregiver support.

· Communicate between staff, clients, and family.

· Handle client case management and education.

· Develop client goals and monitoring progress.

· Maintain client confidentiality and quality care.

KNOWLEDGE, SKILLS, AND ABILITIES
• Superb communication skills.

· Ability to work effectively with people of diverse cultures, ages, and economic backgrounds in a culturally competent and sensitive manner.

· Experience developing and delivering client specific counseling.

· Knowledge of community and community resources and ability to efficiently refer to same.

· Ability to develop case plans and case summaries and record comprehensive case notes.

· Strong clerical/administrative skills including personal computer skills (Microsoft Office software).

· Ability to make routine decisions and determine proper action based on experience within the limits of policy and procedures.

· Knowledge of electronic medical records.

· Exceedingly organized with strong attention to detail.

· Demonstrated oral/written skills.

• Proficient in Microsoft Office Suite

MINIMUM QUALIFICATIONS
• Associate or bachelor’s degree combined with continuing education credits in geriatrics,social service, leadership or related, strongly preferred. Experience may substitute.

· 2+ years of experience in caregiver support strongly preferred. 2+ years of experience planning, coordinating and leading activities and events.

WORKING ENVIRONMENT **
** Office-based position with minimal physical requirements (ability to lift 15lbs, walking and climbing stairs).

FLSA status: This is an exempt position.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. From time to time, the supervisor will ask job holder to perform additional duties related to the completion of the work.

Bay Aging is an Equal Opportunity Employer. All applicants will be considered for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran, or disability status. Bay Aging is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact MaDena DuChemin, Human Resource Manager at (804) 758-2396, Ext. 1228 or mduchemin@bayaging.org.