Community Health Engagement Specialist
POSITION SUMMARY
A Bayless Community Health Engagement Specialist is a patient supporter working within Bayless Integrated Healthcare and the community settings. Building rapport and trust are two key objectives. The Specialist helps contact patients and connect them to all needed medical, psychiatric and psychotherapy services. This position supports medical providers and patients to fully integrate into Bayless’s treatment specialties.
Responsibilities of a community health engagement specialist include assisting patients in medical referrals and follow-ups. Establishing a close relationship with the patient is necessary for good integrative care. Exhibiting excellent communication skills virtually and in person with the members, patients, staff, providers, and visitors should be the guiding principles for effective community health engagement.
PRIMARY JOB RESPONSIBILITIES:
QUALIFICATIONS The most important qualification is an ability to engage and communicate with members needing care. An equivalent combination of education, training and experience in non-medical fields will be considered.
Community Health Worker Certification or AA degree in health-related field, business, sales or public administration, psychology, organizational behavior or a closely related field.
At least 1 year of experience in health care, public health, business, human resources, workforce development, public administration, marketing/sales, or a related area.
Knowledge of the Maricopa County health issues, health equity and disparities.
Proficiency in Microsoft Word, Excel, and PowerPoint
Exceptional communication and time management skills
Demonstrated ability to provide leadership and work independently
Bilingual English/Spanish communication skills helpful
TOOLS AND EQUIPMENT REQUIREMENTS
PHYSICAL WORKING CONDITIONS AND OFFICE SETTING DESCRIPTION
OTHER CONDITIONS
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.