Job Description

LOCATION: Work from Home; Site-Visits to San Diego/Mission Valley Properties. (Work computer with webcam will be provided for your home office.)

EDUCATION: High School diploma required; Associates or Bachelors degree preferred

EXPERIENCE: Not required; Customer Service experience preferred; Knowledge or experience in HOA/Common Interest Developments is a plus; Finance related experience is a plus.

TYPE: Full-time

WAGES/SALARY: $18.00 - $20.00/per hour depending on years of experience

BENEFITS: Vacation/Holidays/Medical/401K/Cell Phone Allowance

JOB DUTIES:

Customer Service

·         Answering phone calls as back-up to Receptionist, taking messages for Community Managers and advancing urgent calls

·         Answering basic accounting phone calls and emails such as balance requests, statement requests, online payment setup assistance

·         Update Owner information and support on mailings/blast communications

HOA/CID Accounting

·         Accounts Payable: confirm ACH payments, set up vendors, audit vendor insurance and licenses

·         Accounts Receivable: process exception items such as checks missing Account #s, returned payments, and other payments missed by the automatic systems

·         Financial Statements: create financial packets after prepared by Accounting Manager, assist with reconciliation, minor analysis at direction of Accounting Manager

Projects and other Duties

·         Assist Community Manager with administrative tasks for San Diego properties. This includes violation letters, answering basic customer/vendor emails, invoice processing, draft bid comparisons, creating/processing work orders

·         Special projects at direction of Accountant/Project/Community Managers, typically in database (Village Management Software or Excel)

·         Occasionally assist Community Manager with site visits to various properties throughout San Diego County, primarily in Mission Valley.

SKILLS:

·         Strong written and verbal communication skills

·         Proficient in Microsoft Suite, strong Excel skills a plus

·         Able to do self-error-checking

·         Extremely comfortable with using multiple computer programs/websites

·         Willingness to learn new tasks and tackle new projects/duties as needed

PHYSICAL REQUIREMENTS:

·         Sit at a desk for extended periods

·         Look at a computer screen for extended periods

Lift no more than 25 pounds (banker boxes with paperwork)