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Customer Service Rep. (Due to growth)

Bazz Houston International

Customer Service Rep. (Due to growth)

Garden Grove, CA
Full Time
Paid
  • Responsibilities

    Job Description

    IT IS AN EXCITING TIME TO BE IN THE MANUFACTURING INDUSTRY - ESPECIALLY AT BHI!

    We are rapidly expanding and are looking for quality candidates to join us on our journey.

    We are seeking a Customer Service Rep. to join our team! You will be part of a great Customer Service Team. Your primary role is to support the department and provide excellent service to both internal and external customers. This role is replacing someone who has been promoted.

                                           WE OFFER GROWTH OPPORTUNITIES, A COMPETITIVE SALARY, 401K, DENTAL, LIFE, MEDICAL, VISION RESPONSIBILITIES:

    • Develops requests for quotes for existing and prospective accounts.
    • Transmits price and delivery information on current orders to the customer.
    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services
    • Manages and resolves customer complaints.
    • Manages customer contacts on active orders gathers internal information and transmits to customers.
    • Monitors current open orders insuring that "to be released" orders are current and advise customers when long-running orders are nearing completion with no new order in the system.

    ​APPLY FOR THIS GREAT OPPORTUNITY TODAY!

    FOR CONSIDERATION, PLEASE FORWARD YOUR RESUME.

     

    Company Description

    Orange County based multi-national contract manufacturer of engineered metal components with corporate offices in Garden Grove California, with manufacturing facilities in the U.S. and Mexico. Visit our website for more detail: www.bazzhouston.com