Assist customers and sales team with pricing and delivery information; help them choose the right product, answer technical questions about performance and application reliability.
Review technical specifications and determine appropriate product form, fit, and function.
Prepare quotations and product bid specifications.
Coordinate responses with the Sales Team to help customers
Product Focuses will be: control valves, choke, ESD, and overpressure protection.
Participate in trainings as required
REQUIREMENTS
Technical background
Customer Service
Read, analyze and interpret technical documents and bid specifications
Interview customer to define products and solutions
Write business correspondence
Effectively present information and respond to questions of coworkers and customers
Self-motivated
Effectively manage time and multiple tasks, often with shifting priorities, to maximize results
Digital competence
Basic Microsoft suite: Excel, Outlook, OneDrive
DESIRED
Control valve experience
Knowledge and familiarity with the process automation & controls industry