Job Description
Our company is currently seeking a CREDIT AND COLLECTIONS SPECIALIST! This role is responsible for collections, credit, accounts receivable duties, and billing.
RESPONSIBILITIES:
- Communicating with customers via telephone, mail and email regarding timely payment
- Working with the sales and billing teams to resolve any disputes on customer orders
- Maintaining customer account information
- Ensuring controls around securing payment are adhered to
- Work cooperatively with the billing department to resolve issues with invoices submitted electronically
- Research and analyze collection issues coordinate with appropriate personnel to identify and resolve further aging of delinquent balances; contact clients according to policy regarding accounts
- Perform analysis, identify and help to resolve exposures and issues, communicate findings to manager
- Negotiating re-payment plans
- Responding to customer queries
- Support cash application process
QUALIFICATIONS:
- Real estate, property, CAM experience is required
- Background in billing, collections, credit
- Excellent written, presentation and verbal communication skills
- Proficiency in Microsoft Excel and Word