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Customer Service Concierge

Beauty by Dr Cat

Customer Service Concierge

Beverly Hills, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Dr. Cat Plastic Surgery is on the lookout to add a Concierge Customer/Patient Care Advocate to our team who can provide outstanding customer service to help create an amazing patient experience through the phone, email, and SMS! Responsibilities include scheduling appointments and answering patient questions related to cosmetic procedures. The ideal candidate will have a confident, outgoing personality with a proactive attitude who is passionate about the plastic surgery industry. A polished, professional appearance is required. This position is of a fast-paced call center nature but it requires a calm, nurturing, and caring demeanor. It will also require educating patients about the procedures and services that our practice offers. Work on weekends is mandatory. Only apply if you can work weekends and/or evenings.

    Experience working in plastic surgery or in the medical cosmetic industry is a plus! Experience in sales is a plus. Experience with FreshDesk, ZenDesk, VoIP, and similar software is a plus.

    Employment: Full Time starting immediately Location: Remote Weekend Work: Yes

    Be a part of the top Beverly Hills plastic surgeon, Dr. Catherine Begovic's practice. Dr. Cat is a board-certified plastic surgeon in Los Angeles and Beverly Hills, California. Dr. Cat specializes in tummy tuck, mommy makeover, vaginal rejuvenation, liposuction, breast augmentation, Brazilian butt lift, revision plastic surgery, and other highly skilled procedures. Dr. Cat graduated from Harvard University with Honors in Molecular and Cellular Biology. She was awarded her medical degree from UCLA, where she also completed two surgical residencies. She is known for her meticulous attention to detail, surgical skill and talent, techniques that result in a barely visible scar and a quick recovery, and unparalleled patient care. For that reason, patients travel from all over the world for their surgery with Dr. Cat. Learn from the best in the aesthetic industry!

    Website: https://www.beautybydrcat.com/ Instagram: https://www.instagram.com/beautybydrcat/

    Company Description

    Dr. Cat Begovic is an established and world-renowned Plastic Surgeon in private practice in Beverly Hills, California in a newly built, glamorous, and state-of-the-art Plastic Surgery Penthouse Office on Rodeo Drive.