bout Us
We are a small but rapidly growing outpatient mental health and psychiatric care clinic in Rockville, Maryland. Our multidisciplinary team of therapists, psychiatric nurse practitioners, and support staff provides compassionate, evidence-based care for individuals and families.
Our services include:
Individual and group therapy
Psychiatric evaluations and medication management
Integrated behavioral health and wellness programs
We are seeking a proactive and experienced Clinic Manager to oversee daily operations, lead a collaborative team, and strengthen community partnerships to expand access to care.
Responsibilities
Clinic Operations
Oversee daily clinic operations, including scheduling, patient flow, and administrative workflows
Supervise and support staff including therapists, psychiatric NPs, and administrative team members
Coordinate psychiatric care services (medication management, follow-ups, documentation)
Ensure full compliance with Maryland behavioral health regulations, HIPAA, and DEA requirements
Manage budgets, expenses, vendor relationships, and supplies
Monitor key performance indicators (KPIs) such as patient satisfaction, visit volume, and financial performance
Oversee insurance verification, billing, collections, and credentialing processes
Collaborate with leadership to streamline workflows and enhance patient experience
Community Outreach
Conduct outreach to hospitals, group homes, schools, primary care offices, and community organizations
Build and maintain referral networks and professional partnerships to increase access to services
Represent the clinic at community events, mental health fairs, and local networking meetings
Partner with healthcare providers, educators, and social services to coordinate care
Collaborate on marketing and outreach initiatives to promote the clinic’s programs
Qualifications
Required
Bachelor’s degree in Healthcare Administration, Psychology, Social Work, Nursing, Business, or related field
3–5 years of experience managing operations in a behavioral or mental health setting
2+ years of supervisory experience (clinical and/or administrative staff)
Knowledge of psychiatric care workflows, including medication management and provider scheduling
Familiarity with insurance billing, credentialing, and revenue cycle processes
Experience with EHR systems and performance reporting
Understanding of Maryland behavioral health regulations and compliance standards
Strong leadership, communication, and organizational skills
Preferred
Master’s degree (MHA, MBA, MSW, or related)
Experience in community outreach or partnership development
Prior experience in small-clinic or startup environments
Knowledge of integrated care and value-based healthcare models
Must-Have Skills
Proven success managing and growing an outpatient mental health or psychiatric clinic
Strong leadership and team-building ability
Experience building community referral relationships (schools, hospitals, group homes)
Excellent interpersonal and problem-solving skills
Ability to manage clinic operations end-to-end with attention to detail
Commitment to patient-centered, ethical behavioral healthcare
Benefits
Competitive salary and performance bonuses
Health, dental, and vision insurance
Paid time off and holidays
401(k) with employer contribution (if applicable)
Opportunity to lead and shape a growing behavioral health practice
Schedule
Monday to Friday
How to Apply
Submit your resume and cover letter describing:
Your experience managing behavioral health or psychiatric programs
Examples of successful community outreach or referral development you’ve led
Why you’re passionate about improving mental health access in the Rockville community