Benefits:

Paid Vacation/PTO

Paid Sick time

AFLAC

Life Insurance

401(k)

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Vision insurance

Job Summary

We are seeking a Behavioral Health - Direct Service Specialist to join our team!

As a Behavioral Health - Direct Service Specialist, you will work with our seasoned clinical multidisciplinary team members to assist with coordinating new patient intakes, provide ongoing support services involving the day-to-day care of our mental health & SUD consumers and assist with administrative tasks throughout multiple program departments. The ideal candidate will have prior experience in mental health settings, possess strong communication skills, work well within a team environment, and be able to engage others in a respectful, professional and empathetic manner.

Responsibilities

Assist counselors, nurses & other clinical staff in the day-to-day care of our SPMI client population.

Coordinate with referral sources to schedule new client appointments in our Partial Care program ensuring all necessary information is collected prior to intake assessment.

Provide support and guidance while building and maintaining relationships with community partners, family members and referral sources.

Follow up with new patients prior to first appointment to confirm appointment, transportation and address any questions or concerns.

Assist Intake Coordinator & Nursing department with obtaining clinical documentation.

Coordinate appointments as needed for medical tests & doctors visits.

Assist clients with accessing community services.

Maintain comprehensive records of patient interactions, promptly reporting concerns as needed.

Establish rapport and ongoing therapeutic relationships with clients while building socialization and communication skills.

Provide clients with encouragement and positive feedback.

Daily utilization of Electronic Health Record (EHR) to document client interactions & maintain ongoing clinical records.

Assist with client monitoring during daily activities and meals/assist with CACFP program attendance.

Qualifications/Requirements

Strong communication and interpersonal skills.

Strong problem-solving abilities.

Experience using electronic health records (EHR).

Adept in clinical documentation.

Ability to work in a fast-paced environment.

Minimum BA in mental health or related field.

Must possess a positive, empathetic & compassionate attitude.

Must have a NJ Driver's license for 5+ years w/ a safe driving record.

Schedule

Monday to Friday

7:30 am to 4:00pm