Behavioral Health Office Intake Personnel

Global Outreach TeleRehabilitation

Behavioral Health Office Intake Personnel

Fayetteville, NC
Part Time
Paid
  • Responsibilities

    Benefits:

    Opportunity for advancement

    Competitive salary

    Training & development

    Benefits/Perks

    Competitive Compensation

    Great Work Environment

    Career Advancement Opportunities

    Job Summary

    We are currently hiring for the position of Behavioral Health Office Receptionist/Intake Assistant. In this role, you will manage daily office communications with various stakeholders such as insurance companies, contractors, and clients. Responsibilities include directing phone calls, sending documentation via email or fax, maintaining records, scheduling clients, coordinating with providers and referral sources, and managing company spreadsheets. The ideal candidate should be highly organized, possess excellent customer service and interpersonal skills, work effectively both independently and within a team, thrive in a fast-paced environment, and exhibit a solution-oriented mindset. Global Outreach is a rapidly growing small corporation seeking a proactive individual to support its expansion.

    Responsibilities

    Utilizing and maintaining EHR system

    Maintain Excel Company Spreadsheets

    Effectively conduct intake of new clients

    Maintain a smooth flow to daily office functions including oversee other office staff

    Answer the phone and schedule appointments or answer patient questions.

    Maintain comprehensive effective communication with providers and referral sources.

    Filing and organization of company documents

    Qualifications

    Strong customer service skills

    Strong clinical knowledge of behavioral health care terminology

    Excellent organizational skills

    Attention to detail/ multitasking skills

    Forward thinking and solution-based mind set.

    Proficient with basic computer programs, such as the Microsoft Office suite, Excel

    Previous office experience is a MUST