The Behavioral Program Director leads the large-scale implementation, execution, and ongoing performance of state-supported behavioral health programs across long-term care facilities. This role is both strategic and hands-on, partnering closely with facility leadership, clinical teams, and internal stakeholders to ensure programs are adopted, workflows are followed, and high-quality care is delivered consistently.
The ideal candidate is a builder, problem-solver, and influencer—someone who can analyze trends, drive operational excellence, educate facility teams, and ensure strong outcomes across multiple sites. This position plays a critical role in maximizing reimbursement opportunities, ensuring program compliance, and demonstrating measurable patient outcomes through data oversight and sustained facility engagement.
Location: Multi-site / Travel Required; Based out of AZ, NV, WA or CO
Travel: Regular travel required
Employment Type: Full-time
Lead facility-level implementation of state behavioral health programs, ensuring consistent adoption of required workflows and program expectations
Conduct routine census, tier, and performance reviews to identify trends, address issues, and drive corrective action
Coordinate and oversee behavioral and Gradual Dose Reduction (GDR) meetings across assigned facilities
Prepare psychiatric and clinical teams for behavioral and GDR reviews by ensuring readiness, organization, and removal of participation barriers
Perform recurring on-site visits to assess program health, provide hands-on support, and guide facility leadership and staff
Ensure alignment between facility workflows and program protocols, including telehealth processes, scheduling, and documentation
Lead rapid response efforts to resolve workflow interruptions, documentation issues, or escalations
Communicate program updates, expectations, and changes clearly to facility teams, reinforcing adoption through coaching and follow-up
Identify operational gaps and design scalable solutions such as tools, workflows, training materials, or checklists
Provide ongoing education to strengthen facility understanding of program requirements and best practices
Oversee program data accuracy and documentation to support reporting, reimbursement, and quality improvement
Lead onboarding of new facilities into the program, setting teams up for long-term success
Provide guidance and support to Behavior Coordinators to ensure consistency and performance across sites
Collaborate with internal partners, clinical leadership, pharmacy teams, and facility stakeholders to align priorities and improve outcomes
Core Competencies
Strong understanding of behavioral health programs, clinical workflows, and long-term care operations
Ability to think strategically while driving consistent, detail-oriented execution
Proven experience influencing facility leadership and leading change without direct supervisory authority
Excellent problem-solving skills with a focus on sustainable solutions
Strong communication, training, and relationship-building abilities
Data-driven mindset with experience using metrics to guide decisions and demonstrate outcomes
Comfort working in dynamic environments and across multiple facilities
Proficiency with EHR systems, scheduling platforms, and digital communication tools
Qualifications
Bachelor’s degree in a related field or equivalent experience
3–5+ years of experience in behavioral health, long-term care, healthcare operations, or program management
Experience leading or supporting programs across multiple facilities, regions, or markets
Preferred experience with state behavioral health add-on programs
Preferred background working with psychiatric providers, pharmacists, or interdisciplinary teams
Willingness and ability to travel regularly
Supervisory Responsibility
This role is an individual contributor with no direct reports but provides leadership, direction, and support to Behavior Coordinators across multiple sites.
Why Join Behavioral Health Solutions
At BHS, we believe in investing in our people. You’ll join a collaborative, mission-driven team dedicated to improving mental healthcare in post-acute settings. We offer: