JOB PURPOSE

The Busser is a part of Belcampo's service team who is responsible for providing a knowledgeable and seamless experience for our guests.  They are dedicated to creating a warm and inviting environment in our stores for both our guests and our team members. Our bussers are customer service oriented with a high focus on delivery and quality service. Our bussers are responsible for maintaining a clean restaurant, from the bathrooms, dining room, outdoor areas, and the guests tables themselves. In order for our restaurant to be competitive and successful in this fact-paced business, all front of house team members are expected to pitch in wherever needed to ensure smooth operation at Belcampo Meat Company.

JOB DUTIES AND RESPONSIBILITIES

• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs. Clearing/ re-setting tables as needed.
• Clean the following areas throughout the shift:  Outdoor areas, bathrooms, all guest areas within the restaurant, BOH storage.
• Complete daily, weekly and monthly side work on time
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
• Maintains full knowledge of all Belcampo products, the Belcampo Story, Farm/Animal information, and all in-house SOPs
• Stay up-to-date on promotions and marketing. Maintain proper in-store marketing and messaging per Management's instructions
• Act as the face and the voice of our company: convey our story to our guests
• Assist with Inventory organization and counts when needed
• Contributes to team effort by going above and beyond duties described here

JOB COMPETENCIES, QUALIFICATIONS, AND REQUIREMENTS

• Familiar with standard restaurant operations and safe beverage service
• Customer service knowledge
• Demonstrated skills in greeting and servicing customers
• Demonstrated ability to maintain proper condition and sanitation of dining areas and servicing tools
• Passionate about good, sustainable food
• Upbeat professional who has a proven talent for reading guests and anticipating their needs
• Very competent at serving food and attending to the customers needs
• Special talent for clearing and cleaning tables and washing dishes
• Proactive; always looking for the next task and never standing still
• Stay calm under pressure in an effort to provide a seamless service experience
• Multitask
• Upbeat and positive personality with a desire to learn
• Experience and flexibility with POS systems
• Able to appropriately clock in and out of the POS

MINIMUM QUALIFICATIONS

• 2-3 years bussing/serving experience serving in a high-quality food environment
• High school diploma/GED preferred
• Servesafe required

PHYSICAL REQUIREMENTS

• This position requires an employee who can work standing 8 hours per day, 5 days per week.
• Lift approximately 40 pounds