Benefits:

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Tuition assistance

Vision insurance

Wellness resources

Join our team at South Coast Winery Resort & Spa, where exceptional hospitality and memorable guest experiences are at the heart of everything we do. We are seeking a friendly, energetic, and service-focused Bell Person to welcome guests and provide outstanding support throughout their stay.

Position Summary

The Bell Person is responsible for creating a positive first and last impression for resort guests by providing luggage assistance, escorting guests to their rooms, sharing resort information, and delivering exceptional customer service. This role plays an important part in ensuring every guest experiences warm hospitality and personalized attention.

Essential Duties & Responsibilities

Greet and welcome guests in a courteous and professional manner

Assist guests with luggage during arrival and departure

Escort guests to guest rooms and explain resort amenities and services

Provide information regarding local attractions, dining, and entertainment

Deliver messages, packages, and guest requests promptly

Maintain cleanliness and appearance of the lobby, entrance areas, golf carts, and courtesy van

Support Front Office operations and participate in team meetings

Respond promptly to guest needs and requests to ensure an exceptional experience

Follow resort service standards and safety procedures

Perform additional duties as assigned

Qualifications

Previous hotel or hospitality experience preferred

Excellent customer service and communication skills

Friendly, professional, and team-oriented attitude

Ability to work independently and efficiently

Strong attention to detail and organizational skills

Reliable and dependable with a positive work ethic

Valid driver’s license preferred

Physical Requirements

Ability to stand and walk for extended periods

Ability to bend, stoop, lift, and carry luggage and guest items

Ability to work indoors and outdoors in varying weather conditions

Our Core Values

Integrity

Customer Focus

Relationship Building

Teamwork

Passion

Self-Motivation

Why Join Us?

Beautiful resort and winery environment

Supportive and collaborative team culture

Opportunities for growth and advancement

Employee discounts and benefits eligibility

Opportunity to create memorable guest experiences every day