Concierge - Front Desk

Bellaire at Devonshire

Concierge - Front Desk

Scott Depot, WV
Paid
  • Responsibilities

    Essential Functions

    • Smiles and extends a warm and friendly welcome to everyone entering the Community. If the individual has to wait in lobby, offers them something to drink and/or eat.
    • Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs them to the proper department personnel
    • Receives inquiries made by visitors, residents, family members and employees and directs them to proper personnel for information.
    • Maintains current list of residents and maintain Resident Registry.
    • Receives request for maintenance work, completes work orders and gives to maintenance.
    • Maintains daily check on all residents.
    • Maintains a resident absentee register.
    • Has outside contractors, deliverymen, service men and visitors sign in and out in a daily journal.
    • Makes copies on copy machines for residents and staff as appropriated.
    • Sends all fax copies for residents and staff as appropriate.
    • Keeps record of all cash received at front desk. This includes moneys received from employee meals, postage copies etc, to be submitted to bookkeeping on a monthly basis.
    • Any other tasks, assignments, projects or requests as deemed by management.
    • Appropriately addresses every individual leaving the Community as directed by management.
    • Assist in dining room concierge activities involving resident menu organization.
    • Assist in seating resident in dining room.
    • Coordinate daily orders for resident meals.

    QUALIFICATIONS

    • Must be 18 years of age or older
    • Must read, write, speak and understand English.
    • Computer literate.
    • Must dress professionally as directed by management.
    • Patience, tact, enthusiasm and positive attitude toward the elderly.
    • Personable, friendly and enjoys smiling.
    • Must have upper body strength adequate to bend, lift, shift, move, and/or assist in moving articles of more than twenty-five pounds.

    Must be able to squat, reach, and stretch without distress. Must be able to tolerate extended periods walking, standing.