APPLICANT ELIGIBILITY Must be based in the United State. Authorized to work with any employer. Sponsorship unavailable.
ABOUT BELLE
Belle is a hyper-growth engagement company that is revolutionizing home care -- and it all begins with the feet. With 25M+ U.S. seniors no longer able to reach or see their feet, a lack of self care quietly brings millions to immobility and drives $38B+ in preventable medical spend every year.
Through a proprietary clinical-spa foot care service covered by Medicare Advantage, Belle’s Advanced Nail Technicians or “Belle Technicians” play a critical role in the lives of those we serve. The Belle care model has been designed to:
Protect mobility and prevent 75%+ of widespread, costly foot complications;
Develop deep, trusted relationships with members;
Digitally connect the care team into the home through our regular monthly visits;
Identify and resolve whole health issues early (physical, mental and social)
Far more than foot care, our mission is to unite people and their care through joy.
PURPOSE OF THIS ROLE
Belle deploys hundreds of technicians who rely on Belle’s technology to serve tens of thousands of seniors in need. Belle is looking for an exceptional developer to ensure that our technology is reliable and effective, ultimately protecting and bringing joy to the lives we serve.
We are searching for an exceptional Scrum Master to support the development, refinement and scaling of our platform. You develop the product by supporting and improving the use of agile development methodologies, ultimately improving the user experience of our platform across all stakeholders. You will report directly to our CTO/CISO and will be located in Nashville; however, remote work may be considered.
RESPONSIBILITIES
Guide and coach the engineering team on how to use Agile practices and principles to deliver high quality products and services to customers
Coach the Scrum team in self-organization, cross-functional skill sets, domain knowledge and communicate effectively, both internally and externally
Work with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational projects or product teams
Resolves team impediments to increase the effectiveness of the application of Scrum in the organization
Contribute to the advancement and improvement of Agile practices within the organization
Facilitate and support all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
Provide process efficiency reports (such as velocity, burn-down reports) to aid the CTO in assessing team performance
EXPERIENCE, SKILLS, & PERSONALITY
Outstanding communication, facilitation, negotiation, and coaching skills
Planning and problem solving with product management and delivery teams
High standards: independent, self-motivated, results-driven, personable, strong communicator, professional, respectful, willing to learn and improve
Empathetic: sensitive to challenges faced by customers, customer service and the entire team in order to identify opportunities for improved efficiency or automation
Experience in the healthcare field, ideally in a care delivery setting
Minimum of 5 years experience as a Scrum Master
Multiple certifications in agile methodologies ideal, but not required
Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques
Experience with Pivotal Tracker, and product management methodologies
BENEFITS
Competitive compensation
Health, dental and vision benefits
401k
Remote, flexible work: work how/where you are happiest and most productive
A great support structure: we are here for you
All the resources and tools that you need to succeed
Opportunity for significant career growth and expansion of responsibilities
Ability to reshape an industry and protect lives