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Bellman

Bellmoor Inn & Spa

Bellman

Rehoboth Beach, DE
Part Time
Paid
  • Responsibilities

    Hotel Bellman Purpose for the Position: Provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative. Essential Responsibilities:  Transport and storage of guest luggage, assistance with guest packages.  Use friendly, fun and appropriate expressions when addressing guests.  Be fully acquainted with the different points of interest within the surrounding area of the hotel.  Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests.  Ensure the delivery of parcels, mail, and special deliveries to guestrooms.  Follow-up with guest complaints to ensure that any problems are resolved.  Call taxi and/or shuttle for guests as needed.  Assist, retrieve and load luggage for guests.  Notify the Front Desk and Guest Services of VIP arrivals whenever possible. To do this kind of work, you must be able to:  Must want to make people smile.  Must have strong communication, presentation, training and organizational skills.  Maintain a professional business appearance, attitude, and performance.  Must be able to work a flexible shift schedule, weekends & holidays. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.