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Customer Service Representative

Belmonte & Co

Customer Service Representative

Grand Rapids, MI
Full Time
Paid
  • Responsibilities

    Job Description

    We are a well-established company that has been around for quite some time and is continually growing! We pride ourselves on excellent customer service for our customers. Being on our team is a great experience, as we provide a positive atmosphere with lots of hands-on training.

     

    The primary responsibilities of an Customer Service Representative revolve around the ability to network, build relationships with customers, and persuade others to purchase products in the cellular, internet, and television industries. With that in mind, below is everything about the Customer Service Representative position our company has to offer right now!

     

    RESPONSIBILITIES:

    • Handle customer inquiries and complaints

    • Work comfortably in a retail environment

    • Provide information about the products and services

    • Troubleshoot and resolve product issues and concerns

    • Document and update customer records based on interactions

    • Develop and maintain a knowledge base of the evolving products and services

    • Ability to network

    • Build relationships

    • And you guessed it - persuade others to purchase products

     

    QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields

    • Ability to build rapport with clients

    • Ability to prioritize and multitask

    • Positive and professional demeanor

    • Excellent written and verbal communication skills

     

    BENEFITS:

    • Guaranteed Weekly Pay

    • Uncapped Commission opportunities

    • Paid on-going training

    • Bonus weekly, earn incentives

    • Paid company travel opportunities

    • Flexible scheduling

     

    ADDITIONAL INFORMATION:

    • Valid Driver's License

    • Minimum age to apply: 18+ years older

    • High School, Associates, Bachelors

    • Bring an available copy of resume

    • Bilingual (not a requirement): Must be fluent in English

    Company Description

    Belmonté & Company is a full-service marketing firm specializing in promotional advertising and customer acquisition. Our primary focus is to always treat your brand like our own and represent it accordingly. Belmonté & Company was founded by Allan Ugarte and Jessica Garcia-Ortega. They originated their marketing journeys separately in Arlington, TX. However, when the opportunity presented itself to expand the headquarter company, they decided based on their values a partnership would be mutually beneficial and decided to open a firm in Reno, NV. With increased numbers and opportunities, our portfolio has continued to expand leading us to take over new territory in Grand Rapids, MI. If you're looking to take your company to the next level, look no further, you've found the most motivated team dedicated to bringing you there!