PRIMARY PURPOSE:       Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering, assisting or directing incoming calls to appropriate Belt Collins staff, mail distribution, flow of correspondence and parcel deliveries, inter island travel arrangements, requisition of some supplies as well as additional clerical and site maintenance duties. 

ESSENTIAL DUTIES/FUNCTIONS:

• Professionally administer all incoming calls ensuring callers are redirected to the appropriate staff, department head or support personnel. Will take and/or forward messages for personnel and building management.
• Provides callers with general information regarding company such as address, direction to location, fax numbers, website, and other business-related information.
• Greet guests in a professional, friendly, hospitable manner.
• Receives, sorts and forwards incoming mail, including routing of publications.
• Accepts and distributes all incoming deliveries and coordinates pick-up requests as needed.
• Responsible for lobby area, including maintaining conference room schedule, set up and clean up of conference rooms for meetings, and opening / locking doors at business close daily. Orders and maintains coffee supplies.
• Orders and distributes monthly bus passes.
• Assists with other related clerical duties such as photocopying, faxing, filing and collating.
• Maintains parking lists for 2153 N. King Street basement parking and Kalihi Union Church parking. Processes monthly donations to church for said parking. Issues temporary parking passes as needed. 
• Assists staff with interisland airline travel, hotel reservations, and car rental bookings.
• Manages scheduling of company vehicles and conference rooms.
• Maintains Company vehicles: filling up with gas, car wash, vehicle maintenance appointments, etc.
• Interacts with Medical Supplies Rep for Medicine Cabinet supplies.
• Orders Office supplies.

Other Duties and Functions

• General office clerical back up.
• Performs other duties as assigned to meet business needs.
• Excellent phone etiquette.
• Strong organizational skills, with the ability to multi-task.
• Punctual, with a professional appearance.
• Should be customer service driven.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Able to work collectively with the administrative team.
• Ability to maintain strict confidentiality.
• Clear and concise verbal and written communication skills and the ability to communicate effectively with people at all levels.
• Organizational ability to work with minimum supervision on routine assignments.
• Operating knowledge and experience using a computer, standard office machines and equipment; working knowledge of computer applications and software (MS office).
• Good typing skills and 10-key by touch.

QUALIFICATION REQUIREMENTS:

Skills/Knowledge:

• Excellent phone etiquette.
• Strong organizational skills, with the ability to multi-task.
• Punctual, with a professional appearance.
• Should be customer service driven.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Able to work collectively with the administrative team.
• Ability to maintain strict confidentiality.
• Clear and concise verbal and written communication skills and the ability to communicate effectively with people at all levels.
• Organizational ability to work with minimum supervision on routine assignments.
• Operating knowledge and experience using a computer, standard office machines and equipment; working knowledge of computer applications and software (MS office).
• Good typing skills and 10-key by touch.

Education/Trainings:

• High School diploma or GED.

Experience:

• Minimum one-year customer service or related work experience in an office setting required.

WORKING CONDITIONS:

• Monday through Friday.

TOOLS AND TECHNOLOGY USED:

• Windows based personal computer
• Multi line Telephone with Intercom System
• Copy Machine
• Fax Machine

MENTAL REQUIREMENTS:

• Requires anticipatory thinking and alertness to respond to audio and visual cues from the environment, including computers, security monitor, telephone systems and other staff members.
• Ability to handle multiple tasks, projects, and schedules (with frequent interruption).
• Ability to respond quickly to rush projects, multiple deadlines or emergencies with composed and organized execution.
• Attention to detail.

PHYSICAL REQUIREMENTS:

• Requires sitting in office chair and typing on keyboard for periods of up to two hours without a break.

• Occasionally requires bending and lifting/transporting of moderately heavy objects (up to 30 pounds).

• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, handle other computer components, and other digital devices.

• General vision, hearing, speech, walking, and standing required. Turning, twisting, kneeling, and bending performed.