The Assistant Property Manager will plan, direct, and/or coordinate the leasing, and governance activities of the property. They will provide support to the Property Manager by performing duties that are associated with assisting residents or applicants to achieve and maintain optimal performance and occupancy.
Supervisory Responsibilities:
Coordinates the activities of staff and contract employees.
Assist with performance evaluations of staff
Essential Job Functions:
All aspects of Leasing vacant units from selection to moving in.
Compile updated listing of apartments and work closely with maintenance Super to ensure timely turn over.
Contact credit bureau, perform background/credit checks, previous LL, employment history, social media for history of prospective tenants.
Communicate with prospective tenants regarding requiring information/documentation, calculate income and prepare file for approval.
Collect security deposit and make sure prospective tenants understand security deposit policy.
Determine move in date based on apartment turn over and make ready date.
Ensure move in inspection form is completed and on file.
Complete lease form agreements and explain lease addendums.
Enter rental information into property software computer program.
Inspect apartments upon move-out and make notes of all damage above normal wear and tear. Bill accordingly for any damages and process security deposits
Assist in the preparation of leases or rental agreements/addendums for leases as changes occur.
Make follow up calls to prospective tenants who did not fill out application completely or correctly.
Waiting List Management – Purge, updates, marketing when needed.
Manage tenant transfer requests to other apartment through waiting list management.
Review monthly the Accounts Receivable Aging Report and process 14-Day notice
and/or late notices to residents.
Preparation and appearance for court – coordination with our attorney.
Serve as one of the direct contacts for residents, vendors and maintain a good relationship with others in the industry for referrals and issues with residents.
Assist with residents’ complaints or problems.
Take work orders from tenants and enter into the property management software.
Operate office equipment, mail, copier, paper folding machine.
Maintain and update resident files in both paper and in the property management software
Send Monthly Rent Roll to multiple agencies.
Assist with training of new staff.
Perform special inspections for problematic units – including correspondence and documentation.
End of year close out, moving prior year to archive.
Adhere to all fair housing laws.
Ongoing education and training to ensure compliance with changing affordable housing rules and legislation.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong organizational skills.
Strong supervisory and leadership skills, with ability to train others.
Ability to work effectively under pressure
Self-motivated and work well independently.
Basic understanding of the materials, methods, and tools used to construct and repair buildings and infrastructure of properties.
Understanding of laws, guidelines, and best practices of property management.
Proficient with Microsoft Office Suite or related software.
Required Experience:
Three to five years of related experience required.
Preferred Education, Certifications and Training
LIHTC Certified
Certifications: ARM, CPM, C3P
Degree in Business Administration, Accounting, Real Estate, Finance, or related field.
Notary Public
Fair Housing Training
Sexual Harassment Training
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 20 pounds at times (paper products, small office equipment, files, etc)
Location and Hours:
Management office: 207 Lake Drive, Newburgh, NY 12550
Monday – Friday 8:30 am – 4:30 pm