Bemana is helping a local New Orleans Marketing/Advertising Agency find a Senior Account Manager who is ready to transform the world of advertising with their best-in-class team. Their team is the epitome of collaboration, camaraderie, sharp strategy, a can-do attitude, and resilience.

The ideal candidate maintains a deep level of understanding of advertising campaign elements, such as creative, video, traditional and digital media, websites, and multi-media marketing campaigns. The Sr. Account Manager will lead projects and anticipate needs before they arise, creating a plan to address them.

The position requires a detail-oriented, proactive team player who can multitask and handle multiple, diverse situations in a fast-paced environment. They must be able to work independently and should have recent, relevant experience. Top candidates will be critical thinkers with fantastic time management and planning skills.

Responsibilities Include:

• Strategically guide and manage agency accounts focused on delivering the highest level of customer service and ensuring client satisfaction.
• Build and grow strong, trusting relationships with new and existing clients.
• Thoroughly understand client needs; identifying gaps and solutions where needed
• Identify new business opportunities within our existing client portfolio (organic growth) as well as new potential clients
• Identify opportunities for process improvements both internally and externally
• Develop and maintain excellent knowledge and understanding of our business, service offerings, clients, industry and competitors
• Ensure prompt and accurate responses to clients; manage and maintain client-facing communications (status reports, project brief, conference reports, schedule meetings, presentations, reports, etc.)
• Ensure projects are aligned with client goals and objectives, are on time and on budget
• Maintain brand integrity across client marketing initiatives and communications
• Lead and support creative strategy and brand strategy planning
• Monitor new and emerging marketing trends that may impact our clients and / or internal teams

Required Skills & Personal Attributes:

• Bachelor’s degree in Communications, Marketing, Business Administration & Management, Media, Digital Communication, or relevant degree
• 4+ years of experience in account management; agency experience a must (Experience managing large account portfolios a plus)
• Strong customer service and project management skills
• Critical, solution-oriented thinker with excellent interpersonal, written and verbal communication
• Extremely organized with a strong attention to detail
• A passion and eagerness to learn what the job entails, while staying abreast of new trends, insights and opportunities
• Positive attitude with a drive to learn and progress
• Ability to multi-task in a fast-paced environment, executing multiple projects at the same time
• Ability to quickly shift gears based on Agency and/or client priorities
• Works as a collaborative team player
• Displays excellent communication skills, both externally and internally; must be able to remain calm and courteous under pressure
• Self-motivated and success-driven 

Benefits:

• Flexible work hours,
• Medical and Dental insurance
• 401K program + match,
• Paid time off (PTO)

This position reports to the Director of Account Management. This is a full-time position based in New Orleans, Louisiana.

Application Process

If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.

If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.

About Bemana

Bemana provides recruiting services to the nation’s equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation.

Welcome to Bemana and we look forward to getting to know more about you.

Referral Program

Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we’ll send you a check if they get hired. Terms & conditions apply.